1 min read
Rick Seemann: May 28, 2025
May 28, 2025 We’re excited to announce Smart Spam Filtering in Sonar—designed to reduce inbox clutter and help you focus on the emails that matter. With this update, you can: Automatically identify and filter spam using a built-in scoring system....
1 min read
Rick Seemann: May 21, 2025
May 21, 2025 We’re excited to announce that SonarPay is now available to Canadian ISPs! This launch brings the same seamless, fully integrated...
3 min read
Madeline Hanna: May 14, 2025
In the broadband industry, Net Promoter Scores (NPS) are rarely pretty—but that doesn’t mean they’re not powerful. What matters most is how you...
2 min read
Ella Pratti: May 12, 2025
The broadband space is no stranger to big promises. From fiber rollouts to network automation, we’ve seen our fair share of “next big things.” But...
1 min read
Rick Seemann: May 6, 2025
On May 8, 2025, Sonar Software will host Broadband Integration Day, a one-day virtual event designed to spotlight the technology ecosystem shaping...
1 min read
Rick Seemann: Apr 29, 2025
April 29, 2025 We’re excited to announce a new feature that brings greater transparency to your account setup: you can now directly tie a specific...
2 min read
Georgette Lopez-Aguado: Apr 24, 2025
As someone who works closely with ISPs every day, I’ve seen firsthand how overwhelming tax compliance can become—especially as providers grow, expand...
2 min read
Rick Seemann: Apr 23, 2025
For Internet Service Providers (ISPs), operational efficiency isn't a luxury, it's the backbone of sustainable growth. As your subscriber base grows...
1 min read
Rick Seemann: Apr 17, 2025
April 15, 2025 We’re excited to announce a small but powerful update to custom links in Sonar—designed to give your team even more flexibility and...
2 min read
Rick Seemann: Apr 15, 2025
Hey broadband innovators—Sonar’s Q1 2025 product updates are here, and they’re all about empowering ISPs to simplify operations, unlock deeper...
2 min read
Ella Pratti: Apr 11, 2025
Imagine you’re in a high-stakes race where everyone around you is speeding ahead in fully loaded jets, and you’re still pedaling a bike. That’s where...
2 min read
Georgette Lopez-Aguado: Apr 7, 2025
If you’re managing operations at an ISP, chances are you’re balancing two big priorities: keeping costs under control and preparing your business to...
2 min read
Mark Johnson: Apr 4, 2025
Staying financially agile in a capital-intensive industry like telecommunications is no easy task. For Internet Service Providers (ISPs), CFOs are...
1 min read
Rick Seemann: Apr 3, 2025
April 3, 2025 We’re excited to announce that our Calix integration now fully supports multi-company provisioning, making it easier than ever to...
2 min read
Georgette Lopez-Aguado: Apr 2, 2025
As ISPs grow and acquire new subscribers, the challenge of scaling customer support without proportionally increasing headcount becomes more urgent....
3 min read
Steph Reck: Apr 1, 2025
I’m Steph, Sonar Software’s new VP of Sales and Partnerships. Just weeks into the role, I had the incredible opportunity to represent Sonar at...
1 min read
Rick Seemann: Mar 31, 2025
March 31, 2025 We’ve introduced a new sonarPay Monthly Statement to improve how you reconcile payments and monitor cash flow. What’s New: Simplified...
3 min read
Georgette Lopez-Aguado: Mar 28, 2025
What makes a broadband provider stand out in a saturated market? For Clearnetworx and 360 Broadband, the answer is simple but powerful: relentless...
2 min read
Justin Graham: Mar 26, 2025
Broadband is no longer a luxury, it’s the backbone of daily life. And as customer expectations evolve, so must the way ISPs operate. In 2025,...
1 min read
Taneil Currie: Mar 24, 2025
Today marks the beginning of Broadband Appreciation Week, officially proclaimed by Oklahoma Governor J. Kevin Stitt. In his proclamation, Governor...
2 min read
Georgette Lopez-Aguado: Mar 23, 2025
For Internet Service Providers (ISPs), customer support is mission-critical—but high volumes of support tickets can drain resources, slow down...
2 min read
Rick Seemann: Mar 17, 2025
Community Engagement Strategies for Broadband Providers: Building Trust and Adoption As broadband providers expand their networks into underserved...
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