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Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified platform empowers Internet Service Providers to seamlessly navigate the complexities of hybrid...
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Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...
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The Sonar team recently returned from the Broadband Communities Summit 2024, held in The Woodlands, Texas. As a great conference for broadband...
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Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...
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May 7th, 2024 We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to...
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Network outages are a major challenge for ISPs. Downtime frustrates customers, creates a flood of support calls, and damages your reputation. Every...
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A satisfied customer base leads to loyalty, positive word-of-mouth, and ultimately, business growth. For hybrid and fiber wireless companies,...
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The broadband landscape is in flux, creating both hurdles and a wide range of opportunities for internet service providers (ISPs). Rural communities,...
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Latency refers to the delay experienced when data travels across a network. High latency leads to slow loading times, choppy video calls, and...
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Customer reviews are a magical world and a best kept secret. As an industry, we aren’t just about internet services, we’re about building a community...
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In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
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Field service dispatch is where the rubber meets the road – it’s the crucial process that directly impacts how customers experience your brand. This...
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Embracing technology can transform how ISPs connect with their customers. With the right tools and strategies, ISPs can move beyond simply managing...
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The deployment and maintenance of fiber infrastructure entail significant financial investments. Effective cost management plays a role in any ISP...
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In a hyper-connected world, a reliable internet connection is not just a convenience—it’s a necessity. Whether it’s for work, entertainment, or...
March 20, 2024 🎉 We’re thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now...
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Your customers are the lifeblood of your business, fueling its growth and success. Without them, your revenue stream would run dry. Ensuring their...
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The Sonar team was in Oklahoma City, Oklahoma from March 4th – 7th exhibiting at the 2024 WISPAMERICA conference. This show brought over 1,500 people...
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Artificial Intelligence (AI) stands as a beacon of transformation across industries, reshaping traditional business models and fueling unprecedented...
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The rivalry between fixed wireless and fiber providers has been a longstanding debate. Each technology comes with its own set of advantages and...
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February 13th, 2024 Unlock a new era of precision and efficiency with Sonar’s newest feature: Anchor & Linked Serviceable Addresses. Building upon...
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February 7th, 2024 We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in...
