Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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New Feature: Customizable Invoice Templates

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your logo, and custom messaging, making every invoice a true reflection of your brand. Plus, highlight...

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

1 min read

Sonar Software Welcomes Seasoned Marketing and HR Leaders to Lead Growth and Innovation

FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...

2 min read

Mastering Hybrid Networks: Sonar & Preseem’s FW & Fiber Management Powerhouse

Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified...

1 min read

New Feature: FCC Broadband Label Generator

May 7th, 2024 We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to...

New Feature: Billing Quiet Hours

March 20, 2024 🎉 We’re thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now...

1 min read

New Feature: Anchor & Linked Serviceable Addresses

February 13th, 2024 Unlock a new era of precision and efficiency with Sonar’s newest feature: Anchor & Linked Serviceable Addresses. Building upon...

1 min read

New Feature: Outbound SMS

February 7th, 2024 We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in...

1 min read

New Feature: sonarPay Disbursements

January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar!...

Product Update: Auth0 Integration

January 5th, 2024 We’re excited to share that our Auth0 integration now includes Active Directory and SAML as additional authentication options! This...

New Feature: Avalara Tax Integration

September 27th, 2023

4 min read

Preseem: The Proactive Quality of Experience Solution for ISPs

Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the...

Product Update: Calix Integration

September 7th, 2023 We are excited to let you know that our Calix SMx integration now boasts enhanced functionality, including optional...

Product Update: Batch Payment Entry Tool

August 10th, 2023 We are excited to inform you of recent updates to our Batch Payment Entry tool! Now featuring CSV file loading, the ability to...

1 min read

Outage Update & Resolution July, 11th 2023

On Tuesday, July 11th, 2023 we experienced a platform outage due to failure of one of our critical infrastructure hosts that affected all of Sonar’s...

1 min read

Streamlining Network Management: How RemoteWinBox Transforms MikroTik Usage

RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...

2 min read

Choosing the Right Inventory Management KPIs for Your Business

As an ISP, efficient inventory management is crucial for maintaining seamless operations and delivering exceptional service to customers. As ISPs...

1 min read

New Feature: Ticket Subscribe

June 8th, 2023 We are excited to inform you that today we are deploying our new Ticket Subscribe feature. By subscribing to tickets, users will be...

2 min read

The Role of Billing System Software in Customer Relationship Management

In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...

Product Update: Customer Portal Change

May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...

1 min read

New Feature: Vetro FiberMap Integration (Beta)

May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...