Empowering ISPs: The Broadband Blog for Growth and Innovation

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New Feature: Customizable Invoice Templates

September 13th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your logo, and custom messaging, making every invoice a true reflection of your brand. Plus, highlight...

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

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Sonar Software Welcomes Seasoned Marketing and HR Leaders to Lead Growth and Innovation

FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...

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Mastering Hybrid Networks: Sonar & Preseem’s FW & Fiber Management Powerhouse

Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified...

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New Feature: FCC Broadband Label Generator

May 7th, 2024 We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to...

New Feature: Billing Quiet Hours

March 20, 2024 🎉 We’re thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now...

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New Feature: Anchor & Linked Serviceable Addresses

February 13th, 2024 Unlock a new era of precision and efficiency with Sonar’s newest feature: Anchor & Linked Serviceable Addresses. Building upon...

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New Feature: Outbound SMS

February 7th, 2024 We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in...

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New Feature: sonarPay Disbursements

January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar!...

Product Update: Auth0 Integration

January 5th, 2024 We’re excited to share that our Auth0 integration now includes Active Directory and SAML as additional authentication options! This...

New Feature: Avalara Tax Integration

September 27th, 2023

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Preseem: The Proactive Quality of Experience Solution for ISPs

Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the...

Product Update: Calix Integration

September 7th, 2023 We are excited to let you know that our Calix SMx integration now boasts enhanced functionality, including optional...

Product Update: Batch Payment Entry Tool

August 10th, 2023 We are excited to inform you of recent updates to our Batch Payment Entry tool! Now featuring CSV file loading, the ability to...

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Outage Update & Resolution July, 11th 2023

On Tuesday, July 11th, 2023 we experienced a platform outage due to failure of one of our critical infrastructure hosts that affected all of Sonar’s...

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Streamlining Network Management: How RemoteWinBox Transforms MikroTik Usage

RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...

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Choosing the Right Inventory Management KPIs for Your Business

As an ISP, efficient inventory management is crucial for maintaining seamless operations and delivering exceptional service to customers. As ISPs...

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New Feature: Ticket Subscribe

June 8th, 2023 We are excited to inform you that today we are deploying our new Ticket Subscribe feature. By subscribing to tickets, users will be...

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The Role of Billing System Software in Customer Relationship Management

In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...

Product Update: Customer Portal Change

May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...

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New Feature: Vetro FiberMap Integration (Beta)

May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...