Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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3 min read

5 Key Benefits of Automating Your Enterprise Billing System

Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with the challenges of error-prone entries, time-consuming tasks, and the complexities of managing...

3 min read

Leveraging Customizable Invoices for Marketing Success

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

2 min read

Sonar’s New Customizable Invoice Templates

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

New Feature: Customizable Invoice Templates

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

2 min read

How Supply Chain Optimization Enhances Customer Experience

Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly:...

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

2 min read

Navigating Mergers and Acquisitions: Preparing Your Customers for a Smooth ISP Transition

Mergers and acquisitions (M&A) are becoming more and more of a common occurrence in the telecommunications industry. During my seven years at Sonar,...

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...

2 min read

Your Network’s Digital Guardian: AI Takes on Cybersecurity for ISPs

In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...

2 min read

Proactive Threat Monitoring and Incident Response: Your ISP’s Early Warning System

In the ongoing battle against cyber threats, the ability to detect and respond to threats early can mean the difference between a minor inconvenience...

2 min read

Early Warning System for Your Network: AI-Powered Predictive Maintenance

In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...

3 min read

Marketing Fiber Optics to Enterprises and High-Growth Industries

The demand for faster, more reliable, and secure internet connectivity has never been greater. Fiber optic technology, with its unparalleled speed,...

2 min read

Building a Fortress: Robust Network Infrastructure for ISPs

In the world of cybersecurity, your network infrastructure is your castle, and a well-built one is essential for protecting your kingdom of data and...

1 min read

Your 24/7 Virtual Support Guru: How AI is Transforming ISP Customer Service

In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...