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Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy, something always demands your attention. But here’s a quick question: when was the last time you...
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November 21st, 2024 We’re excited to announce that Sonar’s New Table Filters and Search Functionality is officially live and ready to streamline your...
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Internet Service Providers face the complex challenge of navigating tax compliance across numerous jurisdictions, especially as services expand and...
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Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...
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Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...
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November 8th, 2024 We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search...
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Customer satisfaction is the driving force behind increasing revenue. For some industries, a small increase to client satisfaction can result in...
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Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...
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Network outages and disruptions are a fact of life in the interconnected world. When internet service goes down, it's not just an inconvenience – it...
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The telecommunications industry demands seamless and efficient network operations, making network optimization a mission-critical imperative for...
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Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...
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At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....
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Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...
October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...
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Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with...
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Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...
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Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...
September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...
September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...
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For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...
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Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...
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Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...
