2 min read
Georgette Lopez-Aguado: Apr 24, 2025
As someone who works closely with ISPs every day, I’ve seen firsthand how overwhelming tax compliance can become—especially as providers grow, expand into new geographies, and offer bundled services. That’s why I was excited to join a recent Fiber...
2 min read
Rick Seemann: Apr 23, 2025
For Internet Service Providers (ISPs), operational efficiency isn't a luxury, it's the backbone of sustainable growth. As your subscriber base grows...
1 min read
Rick Seemann: Apr 17, 2025
April 15, 2025 We’re excited to announce a small but powerful update to custom links in Sonar—designed to give your team even more flexibility and...
2 min read
Rick Seemann: Apr 15, 2025
Hey broadband innovators—Sonar’s Q1 2025 product updates are here, and they’re all about empowering ISPs to simplify operations, unlock deeper...
2 min read
Ella Pratti: Apr 11, 2025
Imagine you’re in a high-stakes race where everyone around you is speeding ahead in fully loaded jets, and you’re still pedaling a bike. That’s where...
2 min read
Georgette Lopez-Aguado: Apr 7, 2025
If you’re managing operations at an ISP, chances are you’re balancing two big priorities: keeping costs under control and preparing your business to...
2 min read
Mark Johnson: Apr 4, 2025
Staying financially agile in a capital-intensive industry like telecommunications is no easy task. For Internet Service Providers (ISPs), CFOs are...
1 min read
Rick Seemann: Apr 3, 2025
April 3, 2025 We’re excited to announce that our Calix integration now fully supports multi-company provisioning, making it easier than ever to...
2 min read
Georgette Lopez-Aguado: Apr 2, 2025
As ISPs grow and acquire new subscribers, the challenge of scaling customer support without proportionally increasing headcount becomes more urgent....
3 min read
Steph Reck: Apr 1, 2025
I’m Steph, Sonar Software’s new VP of Sales and Partnerships. Just weeks into the role, I had the incredible opportunity to represent Sonar at...
1 min read
Rick Seemann: Mar 31, 2025
March 31, 2025 We’ve introduced a new sonarPay Monthly Statement to improve how you reconcile payments and monitor cash flow. What’s New: Simplified...
3 min read
Georgette Lopez-Aguado: Mar 28, 2025
What makes a broadband provider stand out in a saturated market? For Clearnetworx and 360 Broadband, the answer is simple but powerful: relentless...
2 min read
Justin Graham: Mar 26, 2025
Broadband is no longer a luxury, it’s the backbone of daily life. And as customer expectations evolve, so must the way ISPs operate. In 2025,...
1 min read
Taneil Currie: Mar 24, 2025
Today marks the beginning of Broadband Appreciation Week, officially proclaimed by Oklahoma Governor J. Kevin Stitt. In his proclamation, Governor...
2 min read
Georgette Lopez-Aguado: Mar 23, 2025
For Internet Service Providers (ISPs), customer support is mission-critical—but high volumes of support tickets can drain resources, slow down...
2 min read
Rick Seemann: Mar 17, 2025
Community Engagement Strategies for Broadband Providers: Building Trust and Adoption As broadband providers expand their networks into underserved...
1 min read
Rick Seemann: Mar 12, 2025
March 12th, 2025 We’ve redesigned the Sonar menu to improve navigation, organization, and usability. What’s New: Customizable Menu Size – Collapse...
2 min read
Georgette Lopez-Aguado: Mar 10, 2025
Balancing operational costs while maintaining high-quality service is a constant challenge for Internet Service Providers. Manual processes drain...
Rick Seemann: Mar 6, 2025
March 6th, 2025 We’re excited to introduce our new GPS Integration, Geotab. We’re expanding our GPS tracking options! Sonar now integrates with...
2 min read
Georgette Lopez-Aguado: Mar 4, 2025
Scaling an ISP is an exciting but complex challenge. With growth comes new customers, expanded infrastructure, and increased operational demands....
1 min read
Rick Seemann: Mar 3, 2025
March 3rd, 2025 We’re excited to introduce Sonar DataConnect—a premium feature that gives you direct, secure access to your Sonar data within our...
1 min read
Warren Lyn: Feb 26, 2025
February 26th, 2025 We’re excited to introduce the Account Archives feature—designed to give you more control over inactive accounts while keeping...
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