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Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!

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Sonar Software

New Feature: Custom Links

October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps right from your Accounts or Tickets, so no more copy-pasting or juggling bookmarks. Need to pull up a...

3 min read

5 Key Benefits of Automating Your Enterprise Billing System

Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with...

Sonar Software

3 min read

Leveraging Customizable Invoices for Marketing Success

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

Sonar Software

2 min read

Sonar’s New Customizable Invoice Templates

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

Sonar Software

New Feature: Customizable Invoice Templates

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...

Sonar Software

Update: Auth0 Integration

September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

Sonar Software

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

Sonar Software

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

Sonar Software

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

Sonar Software

2 min read

How Supply Chain Optimization Enhances Customer Experience

Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly:...

Sonar Software

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

New Feature: Future Serviceable Addresses

July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

2 min read

Navigating Mergers and Acquisitions: Preparing Your Customers for a Smooth ISP Transition

Mergers and acquisitions (M&A) are becoming more and more of a common occurrence in the telecommunications industry. During my seven years at Sonar,...

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...

2 min read

Your Network’s Digital Guardian: AI Takes on Cybersecurity for ISPs

In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...

2 min read

Proactive Threat Monitoring and Incident Response: Your ISP’s Early Warning System

In the ongoing battle against cyber threats, the ability to detect and respond to threats early can mean the difference between a minor inconvenience...

Early Warning System for Your Network: AI-Powered Predictive Maintenance

2 min read

Early Warning System for Your Network: AI-Powered Predictive Maintenance

In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...

Sonar Software

3 min read

Marketing Fiber Optics to Enterprises and High-Growth Industries

The demand for faster, more reliable, and secure internet connectivity has never been greater. Fiber optic technology, with its unparalleled speed,...