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Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly: the supply chain. Often overlooked, the supply chain is the unsung hero of a positive customer...
July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...
July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...
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In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...
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Mergers and acquisitions (M&A) are becoming more and more of a common occurrence in the telecommunications industry. During my seven years at Sonar,...
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As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...
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As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...
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In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...
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In the ongoing battle against cyber threats, the ability to detect and respond to threats early can mean the difference between a minor inconvenience...
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In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...
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The demand for faster, more reliable, and secure internet connectivity has never been greater. Fiber optic technology, with its unparalleled speed,...
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In the world of cybersecurity, your network infrastructure is your castle, and a well-built one is essential for protecting your kingdom of data and...
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In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...
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FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...
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In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...
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Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...
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In the digital age, data is the new currency, and Internet Service Providers (ISPs) are its custodians. With great power comes great responsibility,...
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The digital realm is a battlefield, and as an Internet Service Provider (ISP), your network is constantly under siege. But to effectively defend...
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Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...
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I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office...
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In today’s interconnected world, the risks faced by Internet Service Providers (ISPs) extend far beyond the protection of customer data. While data...
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Dispatch teams are the unsung heroes, orchestrating the complex dance between customer needs and technician availability. They are the vital link...
