Product Updates

November 8th, 2024 | We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search Functionality is on the horizon, and we wanted to give you a sneak peek at what’s coming your way. [...]

September 24th, 2024 | We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your logo, and custom messaging, making every invoice a true reflection of your brand [...]

July 29th, 2024 | We're incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new Sonar and Actifai solution seamlessly integrates Actifai's cutting-edge AI technology into our OSS/BSS platform, empowering our customers to [...]

May 7th, 2024 | We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to bring more transparency to the ISP industry, and the deadline for smaller providers is fast approaching [...]

February 13th, 2024 | Unlock a new era of precision and efficiency with Sonar's newest feature: Anchor & Linked Serviceable Addresses. Building upon the foundation of Serviceable Addresses, this innovative addition empowers you to define, control, and automate your service [...]

January 16th, 2024 | We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar! These new features allow you to monitor and track the status of your sonarPay disbursements pending the [...]

September 27th, 2023 | Automate the entire tax calculation and remittance process with a prebuilt connection between Sonar and AvaTax for Communications, simplifying tax compliance across a wide range of media and communications products.  By leveraging Sonar and Avalara, internet service [...]

August 10th, 2023 | We are excited to inform you of recent updates to our Batch Payment Entry tool! Now featuring CSV file loading, the ability to apply payments to open invoices, and convenient payment management options such as Edit, [...]

May 30th, 2023 | On Monday, July 10th, there will be a deployment to upgrade Sonar's Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no longer be supported for use with the Customer Portal module. Those using the [...]

April 25th, 2023 | We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The importer is powered by Flatfile and will allow you to seamlessly mass [...]

March 30th, 2023 | We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC Filing Section, whether or not Sonar can provide that data, and what [...]

March 9th, 2023 | There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network operators to better visually represent the physical placement of their network deployments in Sonar. These [...]

January 5th, 2023 | On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they'd like their landing page to be. This feature will be available from within your User Profile screen [...]