Product Updates
Latest Updates
September 24th 2024
New Feature: Customizable Invoice Templates
September 24th, 2024 | We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your logo, and custom messaging, making every invoice a true reflection of your brand [...]
July 29th 2024
Integration: Actifai
July 29th, 2024 | We're incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new Sonar and Actifai solution seamlessly integrates Actifai's cutting-edge AI technology into our OSS/BSS platform, empowering our customers to [...]
July 29th 2024
July 24th, 2024
New Feature: Future Serviceable Addresses
July 24th, 2024 | We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables you to schedule a target date for a new or existing subscriber to take over a currently assigned [...]
May 7th, 2024
New Feature: FCC Broadband Label Generator
May 7th, 2024 | We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to bring more transparency to the ISP industry, and the deadline for smaller providers is fast approaching [...]
May 7th, 2024
March 20, 2024
New Feature: Billing Quiet Hours
March 20, 2024 | 🎉 We're thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now designate a specific timeframe to halt the delivery of messages to your customers. To read more [...]
February 13th, 2024
New Feature: Anchor & Linked Serviceable Addresses
February 13th, 2024 | Unlock a new era of precision and efficiency with Sonar's newest feature: Anchor & Linked Serviceable Addresses. Building upon the foundation of Serviceable Addresses, this innovative addition empowers you to define, control, and automate your service [...]
February 13th, 2024
February 7th, 2024
New Feature: Outbound SMS
February 7th, 2024 | We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in February of last year. This work introduces the ability to send [...]
January 16th, 2024
New Feature: sonarPay Disbursements
January 16th, 2024 | We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar! These new features allow you to monitor and track the status of your sonarPay disbursements pending the [...]
January 16th, 2024
January 5th, 2024
Product Update: Auth0 Integration
January 5th, 2024 | We're excited to share that our Auth0 integration now includes Active Directory and SAML as additional authentication options! This expansion offers increased flexibility in implementing Single Sign-On with your instance using a number of authentication services. [...]
September 27th, 2023
New Feature: Avalara Tax Integration
September 27th, 2023 | Automate the entire tax calculation and remittance process with a prebuilt connection between Sonar and AvaTax for Communications, simplifying tax compliance across a wide range of media and communications products. By leveraging Sonar and Avalara, internet service [...]
September 27th, 2023
September 7th, 2023
Product Update: Calix Integration
September 7th, 2023 | We are excited to let you know that our Calix SMx integration now boasts enhanced functionality, including optional specifications for device port, Global VLAN, and C-VLAN. Take advantage of the ability to specify a Policy Map [...]
August 10th, 2023
Product Update: Batch Payment Entry Tool
August 10th, 2023 | We are excited to inform you of recent updates to our Batch Payment Entry tool! Now featuring CSV file loading, the ability to apply payments to open invoices, and convenient payment management options such as Edit, [...]
August 10th, 2023
June 8th, 2023
New Feature: Ticket Subscribe
June 8th, 2023 | We are excited to inform you that today we are deploying our new Ticket Subscribe feature. By subscribing to tickets, users will be able to receive notifications for tickets that they are not directly assigned to. [...]
May 30th, 2023
Product Update: Customer Portal Change
May 30th, 2023 | On Monday, July 10th, there will be a deployment to upgrade Sonar's Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no longer be supported for use with the Customer Portal module. Those using the [...]
May 30th, 2023
May 12th, 2023
New Feature: Vetro FiberMap Integration (Beta)
May 12th, 2023 | We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into production for the purpose of beta testing. This feature will not be made [...]
April 25th, 2023
New Feature: Voice Billing Importer
April 25th, 2023 | We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The importer is powered by Flatfile and will allow you to seamlessly mass [...]
April 25th, 2023
April 6th, 2023
New Feature: GPS Tracking
April 6th, 2023 | We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This feature provides the ability to integrate with 4 different third-party vehicle tracking [...]
March 30th, 2023
Product Update: FCC Broadband Data Collection
March 30th, 2023 | We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC Filing Section, whether or not Sonar can provide that data, and what [...]
March 30th, 2023
March 11th, 2023
Product Update: V2 Maintenance
March 11th, 2023 | We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will be using this time to improve the stability and scalability of the Sonar [...]
March 9th, 2023
Product Update: Network Deployments
March 9th, 2023 | There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network operators to better visually represent the physical placement of their network deployments in Sonar. These [...]
March 9th, 2023
February 9th, 2023
New Feature: SMS Notifications
February 9th, 2023 | We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in North America. This feature allows you to have SMS text messages sent [...]
January 5th, 2023
New Feature: User Personalization
January 5th, 2023 | On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they'd like their landing page to be. This feature will be available from within your User Profile screen [...]
January 5th, 2023
Where We Started