Sonar Academy | Sonar Software

Training That Transforms Teams

Train Smarter. Grow Faster.

Structured, role-based training for Sonar teams, so every hire becomes a high performer, faster.

When your teams know Sonar, your customers feel the difference. With Sonar Academy, you get a structured, role‑based learning program that shortens onboarding, standardizes best practices, and builds confident teams, without burning cycles on home‑grown training.

Because great service starts with great training.

Start Your Team’s Free Trial

Get Up to Speed Quickly.

Whether you're onboarding a customer service representative, a field technician, or a billing administrator, every new hire needs to get up to speed in Sonar quickly.

But for managers, that often means repetitive system walkthroughs and troubleshooting sessions that pull focus from the rest of onboarding.

That’s where Sonar Academy comes in. Think of it as a Sonar expert available to train any role at any time that's convenient for you.

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On-demand training for every new hire
Progress tracking and certifications built in
Consistent onboarding across departments
Less time spent explaining workflows manually

Managers can assign courses, track completion, and know every team member has the technical foundation to hit the ground running. Each course ends with a Sonar Certification, verifying readiness to contribute.

Download The Full Course Guide

Why Sonar Academy?

How is Sonar Academy different from the resources you already provide us?

Between our Knowledge Base, CASTs, blogs, and downloads, which are all free to Sonar users, your teams already have everything they need to look things up.

But Sonar Academy isn’t built for looking up. It’s built for leveling up.

Where the Knowledge Base delivers answers and CASTs walk through features, the Academy offers a guided learning experience designed for mastery.

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This isn’t recycled content or remixed documentation. It’s purpose-built training, created from the ground up by the Sonar team specifically for Academy learners. Every course is structured to move from understanding to application, blending context, examples, and checkpoints to build lasting confidence.

Think of it this way: the Knowledge Base and CASTs teach what Sonar does. Sonar Academy teaches how to master it, giving your teams the structure, skills, and confidence to scale your operations, strengthen customer trust, and unlock the full power of Sonar across your business.

Sonar Foundations

Our flagship training course for new users covers navigation, billing, scheduling, account management, and more.

Sonar Foundations: Built for Day One Success in Sonar

Every new team member needs to learn Sonar. But explaining workflows, settings, and best practices from scratch each time slows onboarding and pulls managers away from their day-to-day duties. Sonar Academy’s flagship training course, Foundations, solves that. Through structured, interactive modules, learners don’t just explore features. They build the exact skills they need to use Sonar confidently from day one.

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What Your Team Will Learn

Navigate Sonar with ease: confidently move through modules, settings, and workflows
Manage accounts end-to-end: from creation to disconnection, with best practices built in
Master billing operations: configure defaults, manage invoices, and handle real-world payment scenarios
Keep schedules on track: create and manage jobs using Sonar’s intuitive scheduling tools
Communicate clearly: send automated messages, tickets, and triggered notifications to stay in sync with staff and customers

Course Format

~2 hours of guided, self-paced content
Video instruction, real-world examples, and interactive knowledge checks
Ends with Sonar Certification

Get Access to Sonar Foundations Now

Getting Started with Dispatching
Getting Started with Field Work
Getting Started with Billing Management

Getting Started with Customer Success
Getting Started with Inventory Management
Getting Started with Network Operations

Wrapped up your free trial and want to keep the momentum going? We’ll help you get the green light for a paid membership. Download the ready-to-send email template below.

Convince Your Boss

Pricing

Unlock unlimited access to Sonar Academy’s expert training content with flexible pricing that scales with your team. Pricing is per user, so each team member gets a personalized learning experience with full progress tracking. Access lasts 12 months, with simple month-to-month billing, no upfront lump sum required.

Start with individual seats at $25/user/month, or save more with team bundles:

10 users: $200/month ($20 per user, 20% savings)

25 users: $375/month ($15 per user, 40% savings)

50 users: $500/month ($10 per user, 60% savings)

Team bundles make it easy, and cost-effective, to roll out training across your organization.

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