Security & Compliance at Sonar

Built for ISPs. Proven in Real Operations. Independently Validated.

Internet service providers trust Sonar to run the systems behind their business, billing, provisioning, customer management, reporting, and operations that must work every day, without fail.

Security isn’t a feature at Sonar. It’s embedded into how we design, operate, and scale the platform so ISPs can grow confidently, protect customer trust, and meet increasing compliance expectations.

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Security You Don’t Have to Guess About

As ISPs scale networks, take on public funding, or prepare for audits and vendor reviews, confidence in your technology partners matters more than ever.

That’s why Sonar has completed a SOC 2 Type 2 audit and received an unqualified opinion from an independent third-party auditor.

This isn’t a promise.
It’s proof.

Read the full Press release here.

SOC 2 Type 2: Independent Validation Over Time

SOC 2 Type 2 evaluates whether a company’s security controls are:

  • Designed appropriately
  • Consistently followed
  • Operating effectively in day-to-day reality — not just on paper

Sonar’s SOC 2 Type 2 assessment confirms that our security controls were operating as intended throughout the review period, across real operational workflows.

What was evaluated:

  • Protection against unauthorized access
  • Secure system operations
  • Operational discipline across teams and processes

What this means:

ISPs don’t have to rely on self-attestation or marketing claims. You get independent assurance that Sonar’s security practices are real, repeatable, and enforced as the business runs and scales.

What This Means for ISPs

Faster, Easier Vendor Reviews

Security questionnaires and procurement reviews slow down deals. A SOC 2 Type 2 report provides widely recognized third-party validation — reducing custom explanations and accelerating approvals.

Support for Grants, Municipal Partners, and Public Funding

For ISPs pursuing BEAD or other public funding, compliance documentation matters. Sonar’s SOC 2 Type 2 report can be used in:

  • Governance reviews
  • Municipal or state evaluations
  • Security and compliance validation tied to funding requirements

This helps operators move forward with confidence — not friction.

Confidence for Leadership and Boards

SOC 2 Type 2 reinforces that Sonar treats security as an ongoing operational responsibility, not a one-time audit. Controls are monitored, maintained, and enforced as the platform evolves.

Security Embedded in Daily Operations

Achieving and maintaining SOC 2 Type 2 required Sonar to formalize and mature security practices across the organization — and those practices remain part of how we operate every day.

This includes:

  • Access governance & least-privilege controls
  • Continuous monitoring and alerting
  • Documented incident response and escalation procedures
  • Change management and operational oversight
  • Ongoing evidence collection and internal accountability

These are not temporary audit artifacts.
They’re how Sonar runs.

Built for Scale. Designed for Trust.

As broadband operations grow more complex, technology partners must scale responsibly and without introducing unnecessary risk.

Sonar’s security program is designed to grow alongside our customers, supporting:

  • Operational maturity
  • Technical credibility
  • Long-term trust with customers, partners, and regulators

SOC 2 Type 2 reflects the discipline behind Sonar’s approach: controls that are documented, tested, and consistently executed — not just planned.

A Continuous Commitment to Security

Security at Sonar is not static.

We maintain our SOC 2 posture through:

  • Ongoing controls monitoring
  • Regular internal reviews
  • Annual SOC 2 Type 2 assessments

As threats evolve and the platform expands, security practices are continuously reviewed and improved — so protections remain effective over time.

Customers trust Sonar with systems that support essential service delivery.
We take that responsibility seriously and back it with independent validation and transparent operations.

Questions About Security or Compliance?

If you’re an existing customer or evaluating Sonar and need additional security or compliance information, our team is happy to help.

SOC 2 Type 2 – Frequently Asked Questions