Revenue leakage.
Misapplied charges, missed invoices, and billing errors silently drain your bottom line every single month.
One platform for every ISP job. Billing, CRM, field service, inventory, and network monitoring, all in one place. Trusted by 385+ broadband providers since 2015.
Accounts
Subscriber profiles, service history, and communication logs in a single record.
Plays nice with the rest of your stack
The decision lands here
Sonar offered the best price, quality, and support.
Andrew Monroe · COO, Plains Internet

The Problem
Misapplied charges, missed invoices, and billing errors silently drain your bottom line every single month.
Subscriber data lives in several places at once, so nobody has the full picture when it matters.
Techs show up without context, jobs overlap, and customers wait longer than they ever should.
Subscribers cancel and the warning signs only show up after they are already gone.
Why Sonar
Operator pedigree
Sonar has only ever served broadband. Not a SaaS that pivoted into the industry. The platform was built around the way operators actually run their networks.
Support depth
A North America-based support team that knows the product end to end. No scripts. No bots. You talk to the people who build and maintain Sonar.
Proven at scale
More than 385 broadband providers across the US and Canada run on Sonar. The path to moving an operator onto Sonar is tested, not theoretical.
Built for consolidation
More than 40 M&A-related transitions folded into live production in the past 18 months. When you consolidate or get acquired, Sonar is the team that has run that play.

Why now
Sub-grantee tracking, mapping, and 6-year reporting requirements show up the day you accept the funding.
Roll-up valuations and due diligence reviews want one ledger and one operations dashboard, not five.
Four-or-five disconnected systems still work at 1,500 subs. They stop working at 10,000.
Skip ahead
No deck. No script. Just a discovery call where you talk and we listen. We come back with an honest answer next day.
Book a meetingEvery role · One platform

The CFO, the network ops engineer, the field tech, the customer service rep, the owner, the operations lead. Every team member on the same system, on the same data.
Solutions for every operator
Sonar shows up differently depending on what you do. Pick a role and see the exact modules and outcomes that matter to that seat.
For the Owner / GM
GMs and owner-operators own P&L, growth, and the OSS/BSS call. Sonar replaces the four-or-five-tool sprawl with one platform that scales subscribers without scaling headcount.
Modules in this flow
Replaces the four-or-five-tool sprawl with one source of truth.
Book a meeting as Owner / GMOwner / GM’s flow
Account created with full service history and contact log.
AccountsNetwork provisioned, equipment shipped, customer online.
Network & IPAMAuto-billing fires, embedded payments hit the bank.
sonarPayMRR, churn, network health on one dashboard 24/7.
Reports
Hundreds of broadband providers run on Sonar. Here are a few of them, on camera, talking about how the platform shows up in their day.

Empowered by Sonar
InfoWest
It was all in one one-stop shop. We had our billing system, our calendaring system, our ticketing system, where previously we had all of those separate.
Jackie Dearden
Director of Operations · InfoWest
Jackie has been at InfoWest 28+ years and was their third employee. InfoWest is a Southern Utah ISP that has grown through 14+ acquisitions. Featured in Empowered by Sonar Episode 3: Empowering Access.
More operator stories rotate in over time. Watch the full Empowered by Sonar series on YouTube, or hear them on the Bandwidth Podcast.
See how Sonar simplifies billing, operations, and customer management for ISPs of all sizes.
An ISP-only specialist walks Sonar through your specific use case. No generic deck, no commitment.
Schedule nowOr watch the self-guided tour first.
No commitment. Configured for your ISP type.