A complete automation suite built for Enterprise Service Providers
A fully customizable solution with real-time reporting and visibility to help your organization automate complex workflows, manage risk, and maintain compliance. Experience better control over access, data, and security in your growing Enterprise.
Connect every facet of your business
With Sonar’s highly configurable interface, Enterprise service providers can easily manage their wholesale, commercial and retail business in one secure platform. Share data and cross-team workflows to make collaborations effortless and leverage automation to drive efficiency.
Combine databases across your organization’s various departments, customer information, serviceable addresses, network equipment, and financial records.
- Distribute service across multiple distinct companies, each with its own organizational structure, product catalog, and customer base.
- Onboard employees faster, service your customers more efficiently
- Service plans, and network segments can all be linked to an individual company, giving you unparalleled control over branding, customer relationship management, and automation
Improve financial performance and experience accurate forecasting
Streamline financial management across your entire organization with automated billing and financial reporting. Get real-time insights and total control of your bottom line across multiple entities.
- Advanced visualization of revenue, payments, refunds, reversals, aged receivables, delinquencies, invoices due, taxes, and more.
- Control which users are able to apply credits to customer accounts, and how much can be applied with user role restrictions
- Self-managed payment and account management system for your customers
- Customizable outbound communication, product catalogs, and contracts for multiple companies
- View customers by assigned company for FCC Form 477 reports and compliance
- Streamline accounting and reporting across multiple organizations and reduce errors and inaccuracies in financial statements
Get a clear view of your CapEx and ROI
With technology advancements and an ever-changing business landscape, not only is modernization imperative to stay relevant but it is also required when expanding your network and geographic footprint. Customer insight is the key to competitive advantage, and without historical data, it will become more challenging to provide a satisfying customer experience and prevent churn. With Sonar’s reporting module, you can:
- Leverage your data in real-time
- Closely follow trends that lead to opportunity
- Quickly identify customers’ needs to enhance their overall experience
