Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow. Fortunately, Sonar, with its flexible billing engine, offers a solution that not only streamlines billing processes but also helps ISPs scale efficiently. In this blog post, we will explore how Sonar's billing capabilities empower ISPs to handle [...]
FRISCO, Texas, September 27th, 2023 - Sonar Software, an award-winning BSS and OSS solution for internet service providers, today announced it has partnered with Avalara, a leading provider of tax compliance automation software for businesses of all sizes. Sonar Software is now part of Avalara's "Certified for AvaTax" program, which features integrations that perform at the highest level, providing [...]
Automated network operations are reshaping how we manage and optimize networks. The landscape of network operations is currently experiencing a profound transformation, one that is revolutionizing the way we oversee and enhance networks. Whether it's streaming videos on our smartphones or facilitating critical tasks within enterprises, the need for dependable and efficient networks has reached unprecedented levels. In response [...]
The incorporation of Artificial Intelligence (AI) has emerged as a game-changer for internet service providers (ISPs). The importance of AI cannot be overstated, as it holds the potential to revolutionize every facet of ISP operations. AI brings with it a suite of tools and capabilities that can significantly enhance efficiency, security, and customer satisfaction for providers in this competitive [...]
As our reliance on data-intensive applications and services continues to grow, the importance of fiber optic connections becomes increasingly evident. From streaming high-definition content and seamless video conferencing to powering smart homes and businesses, fiber optics have become the backbone of modern communication. The significance of this optimization transcends convenience; it influences the very foundation of our interconnected world. [...]
The Rural Digital Opportunity Fund (RDOF) program, launched by the Federal Communications Commission (FCC), holds the promise of extending high-speed internet access to underserved rural areas. However, recent developments reveal that not all recipients of the RDOF grants are living up to their commitments. This blog examines the FCC's decision to propose fines totaling over $8 million against 22 RDOF applicants for defaults [...]
Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the experience of their subscribers. Using Active Queue Management, Preseem is a set-it-and-forget-it tool that empowers ISPs to manage their networks effectively without any complicated rules or geek knobs. With Preseem, you get insightful data-based tools and metrics that [...]
Cybersecurity has emerged as an imperative safeguard for individuals and organizations alike. As we navigate this era of constant connectivity, the protection of our sensitive information and digital assets has become paramount. Cyberattacks, ranging from data breaches to ransomware attacks, continue to escalate in sophistication and frequency, making it crucial to address vulnerabilities head-on. As we rely more than [...]
Securing a Government grant is a significant achievement that can open doors to new possibilities and resources for your ISP. However, the journey doesn't end once you receive the grant notification. In fact, it's just the beginning of a new phase filled with responsibilities, planning, and execution. In this article, we'll guide you through the essential steps to take [...]
In the dynamic realm of telecommunications, providers can supercharge their success by harnessing the power of customer reviews. These invaluable assessments from clientele have transformed into a cornerstone of modern business strategies, capable of catalyzing growth in multifaceted ways. As telecommunication service providers navigate a landscape of fierce competition and rapid technological evolution, harnessing the power of customer reviews [...]
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