Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified platform empowers Internet Service Providers to seamlessly navigate the complexities of hybrid network management.
What You’ll Learn:
- Seamless Integration: Discover how to effortlessly manage both fiber and fixed wireless networks within a single, intuitive platform.
- Enhanced Efficiency: Explore tools and strategies to streamline operations, reduce costs, and optimize network performance.
- Streamlined Communications: Learn how to improve customer service and engagement through advanced communication features.
- Hybrid Network Advantages: Unlock the full potential of your hybrid network with a consolidated view of metrics, efficient proactive and reactive operations, simplified training, and increased deployment agility.
Whether you’re a fiber-focused ISP, a network operator managing hybrid systems, or an ISP seeking to streamline operations and expand your service offerings, this webinar recap is packed with valuable insights to take your network management to the next level.
Preseem: Elevating the Subscriber Experience to New Heights
Understanding Your Network: Preseem provides deep visibility into access networks and subscriber management, enhancing the quality of experience across various technologies.
Key Components: The Preseem cloud, inline elements, and Polar device work together to store network data, analyze it for bottlenecks, and gather vital insights about network elements like OLTs and APs.
Intelligent Traffic Shaping: Preseem’s advanced TCP analysis identifies congestion and latency issues, allowing for optimization at the IP layer. Its sophisticated queue management ensures consistent high speeds for all subscribers, even during peak usage times.
How Preseem Benefits Your Teams
Network Operations: Quickly pinpoint issues related to latency and retransmit metrics, while gaining granular visibility into the health of access points and fiber equipment.
Support: Rapidly diagnose subscriber problems with simple scores, seamlessly drilling down from the account level to inline and element data.
Sales & Marketing: Eliminate guesswork! Preseem’s capacity data provides precise information on where to focus marketing efforts, showing subscriber capacity numbers per access point.
Sonar: The ISP’s Multi-Tool For More Efficient Operations
Sonar complements Preseem by empowering every team within your ISP.
Customer Centric: Intuitive tools make it easy for everyone – from customer service representatives (CSRs) to field technicians to sales and marketing teams – to access the data they need to excel in their roles.
Ecosystem Integrations: Sonar works seamlessly with Preseem, fiber vendors (Calix, Adtran, etc.), and other key solutions to create a centralized hub for data insights.
Continuous Evolution: Sonar is committed to listening to its customers! Expect ongoing enhancements like proactive outage notifications, efficient fiber construction management tools, data-driven marketing capabilities, and robust regulatory reporting features.
Sonar’s Key Features
- Billing & Payments: Automate billing, manage complex pricing structures, and streamline payment collection.
- Field Service & Dispatch: Optimize scheduling, track technician progress, and manage inventory.
- Customer Service & Ticketing: Improve response times, track issue resolution, and enhance customer satisfaction.
- Inventory & Procurement: Manage stock levels, track equipment, and automate procurement processes.
- Technical, Networking & Incident Response: Monitor network health, troubleshoot issues, and manage incidents efficiently.
The combination of Preseem and Sonar offers ISPs a powerful advantage. By optimizing network performance and streamlining operations, ISPs can deliver exceptional subscriber experiences while maximizing efficiency across the entire organization.
Want to see Preseem and Sonar in action? Book a personalized demo to discover how our unified platform can transform your network operations.
