Sonar Features

Streamline Customer Support: The Power of Sonar’s Ticketing Platform

Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to complex issue resolution. The effective management of customer support interactions becomes not only a necessity but a competitive advantage. Through this exploration, we aim to shed light on the pivotal role of ticketing platforms in enhancing communication, resolving issues promptly, and [...]

By |2023-12-27T07:18:39-06:00December 14, 2023|Sonar Features|

Improve Your Purchase Order Cycle Within Sonar

The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers navigate the complexities of procurement and inventory management, the significance of a streamlined purchase order process cannot be overstated. This blog opens the gateway to a transformative approach. Enter Sonar, a comprehensive solution tailored for telecom providers, offering a [...]

By |2023-11-28T09:22:43-06:00November 28, 2023|Sonar Features|

Connecting With Ease: Sonar’s Mass Message Tool

Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving enterprise. This is where Sonar’s Mass Message Tool comes into play. Effective communication is a necessity for staying competitive and forging strong relationships. The intricacies of Sonar’s Mass Message Tool display a robust and versatile solution that promises [...]

By |2023-11-14T12:46:01-06:00November 14, 2023|Sonar Features|

A Guide To Choosing the Right ISP Software

In an era where connectivity reigns supreme, the demand for reliable and efficient internet service has reached unprecedented heights. Behind the scenes, Internet Service Providers (ISPs) play a pivotal role in delivering the seamless connectivity that businesses and individuals rely on. To conquer the challenges of the ever-evolving digital landscape, ISPs require nothing short of extraordinary software solutions. These [...]

By |2023-07-11T19:13:35-05:00July 11, 2023|Business Strategies for ISPs, Sonar Features|

Streamline Your Operations with SMS Notifications

Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel engaged and invested in their work, leading to increased productivity and improved job satisfaction. Internal SMS notifications can provide several advantages to an ISP as they can help improve communication and collaboration among team members. Internal SMS notifications can [...]

By |2023-04-20T16:16:01-05:00April 22, 2023|Sonar Features|

Maximizing Productivity in the Field with Task Templates

Field technicians play an integral role in the telecommunications industry and perform various tasks, including installations, repairs, and maintenance. Given the importance of their work, field technicians need to be highly efficient, accurate, and accountable. One effective way to achieve these goals is by using task templates. Task templates are a simple yet powerful tool that can help field [...]

By |2023-03-28T16:47:26-05:00April 8, 2023|Field Operations, Sonar Features|

Automating Inventory & Purchase Order Management

Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to incorporate multiple distinct pieces of functionality to make the process easy for you and your team. Whether your organization operates with low inventory or a massive stock at various warehouses, inventory procurement and management remain an incredibly [...]

By |2023-11-17T15:16:08-06:00January 25, 2023|Inventory and Procurement, Sonar Features|

Advantages of Single Sign On

Single Sign-On (SSO) is an authentication method that allows users to access multiple applications with a single set of credentials. The main advantage of SSO is that it makes it easier for your employees to access the resources they need, as they only need to remember one set of login information, which can lead to increased productivity as employees [...]

By |2023-01-12T20:12:30-06:00January 12, 2023|Sonar Features|

Sonar’s Status Page

At Sonar, we created software with the intention of improving the operational efficiency of your Internet Service Provider business. With so many features available within a single window, it’s no surprise that your instance is heavily dependent upon to continue the day to day functions. So, when things cease to load or sync, it’s imperative that you understand [...]

By |2022-12-01T16:37:13-06:00May 10, 2022|Sonar Features|

Scale Confidently with Microsoft Azure and Azure Kubernetes Service

Remember the good old days when software was deployed on physical servers and then tucked away in a cabinet or data center? More often than not tens, or even hundreds, of servers were required to run the variety of applications included in the software and this meant teams being hired to manage these sensitive creatures, as outages brought [...]

By |2023-06-07T19:13:55-05:00February 9, 2022|Sonar Features|
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