Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive into the exciting features and enhancements we rolled out in Q1. Plus, we got a chance to discuss some of the powerful solutions you can expect in Q2 and beyond. Let's recap some of the [...]

In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it's a key factor in customer satisfaction. While it's essential to keep clients informed about their account status, the timing of these communications can have a significant impact on customer satisfaction. Sending payment reminders late at night or disregarding time zones risks [...]

The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers navigate the complexities of procurement and inventory management, the significance of a streamlined purchase order process cannot be overstated. This blog opens the gateway to a transformative approach. Enter Sonar, a comprehensive solution tailored for telecom providers, offering a [...]

Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving enterprise. This is where Sonar’s Mass Message Tool comes into play. Effective communication is a necessity for staying competitive and forging strong relationships. The intricacies of Sonar’s Mass Message Tool display a robust and versatile solution that promises [...]