Product Updates

Product Update: Customer Portal Change

May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar's Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no longer be supported for use with the Customer Portal module. Those using the outdated version 16.04 of Ubuntu will need to upgrade to a newer version, either 18.04 or 22.04 (recommended), using [...]

By |2023-05-30T15:27:56-05:00May 30, 2023|Product Updates|

New Feature: Vetro FiberMap Integration

May 12th, 2023  We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into production for the purpose of beta testing. This feature will not be made available to everyone at this time and instead will be on a limited basis for those beta testing it [...]

By |2023-05-12T12:05:03-05:00May 12, 2023|Product Updates|

New Feature: Voice Billing Importer

April 25th, 2023  We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The importer is powered by Flatfile and will allow you to seamlessly mass import DIDs, Call Detail Records, and Voice Providers directly into your Sonar instance. This feature will also lay the [...]

By |2023-04-25T15:50:56-05:00April 25, 2023|Product Updates|

New Feature: GPS Tracking

April 6th, 2023 We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This feature provides the ability to integrate with 4 different third-party vehicle tracking vendors, allowing you to monitor your inventoried vehicles and technicians via the Map and Scheduling pages directly within Sonar. [...]

By |2023-04-06T10:11:24-05:00April 6, 2023|Product Updates|

Product Update: FCC Broadband Data Collection

March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC Filing Section, whether or not Sonar can provide that data, and what the report is named so you can locate it in the export file generated by our system, please refer [...]

By |2023-04-21T09:05:38-05:00March 30, 2023|Product Updates|

Product Update: V2 Maintenance

March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will be using this time to improve the stability and scalability of the Sonar V2 application. The maintenance window will start at 11 pm CT and the Sonar V2 application will therefore be [...]

By |2023-04-03T15:55:51-05:00March 11, 2023|Product Updates|

Product Update: Network Deployments

March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network operators to better visually represent the physical placement of their network deployments in Sonar. These changes include the ability to upload KML files to view custom overlays on the map, add a location to [...]

By |2023-04-03T15:54:39-05:00March 9, 2023|Product Updates|

New Feature: SMS Notifications

February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in North America. This feature allows you to have SMS text messages sent to system users within the Sonar instance, notifying them of particular events directly on their mobile devices. There is [...]

By |2023-04-03T15:58:05-05:00February 9, 2023|Product Updates|

New Feature: User Personalization

January 5th, 2023 On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they'd like their landing page to be. This feature will be available from within your User Profile screen in the Sonar instance, and will determine which screen you launch into when opening a new tab or logging [...]

By |2023-04-03T15:59:44-05:00January 5, 2023|Product Updates|
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