New Feature: Smart Spam Filtering

May 28, 2025

We’re excited to announce Smart Spam Filtering in Sonar—designed to reduce inbox clutter and help you focus on the emails that matter. 

With this update, you can: 

• Automatically identify and filter spam using a built-in scoring system. 

• Manually review and reclassify messages in or out of the spam folder. 

• Keep your inbox organized with no additional setup required. 
   

How It Works: 

1. Spam messages are automatically flagged and moved to a separate folder.
2. You can reclassify any message at any time.
3. Filtering is applied instantly—no configuration necessary. 

To learn more about this feature, visit our Knowledge Base: 

• How Sonar Manages Spam Filtering → 

Also New: Email Enhancements 

There have been some other recent improvements to email in Sonar that provide more visibility and control. 

With these updates, you can: 

• View the full body of any email from the Communications tab or Account > Messages.
• Copy and reuse past messages for faster replies. 

• Sent to Processor – Message sent to the email processor
• Sent – Delivered to the recipient’s mailbox
• Failed – Delivery was unsuccessful 

For more on how to get started, check out the Knowledge Base: 

• Email Messages →