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Sonar 2026 · Tools · Reporting

REPORTS

Business Intelligence. DataConnect. Custom fields.

Pre-built BI reports plus DataConnect to bring your data into Looker, Tableau, or any BI tool.

Sonar
Reports
ACCOUNTS
Account Changes - Churn
Account Detail
Account Issues
Activations & Disconnections
Billing Defaults & Parameters
Call Logs
Data Usage and Services
Email
Inventory
Inventory Movement
Inventory Purchasing
Inventory Reorder
IP Assignments
Job Analytics
Scheduled Events
Tasks

Why reporting is where data dies

Reports that take engineering tickets are reports nobody trusts.

Engineering bottleneck.

Every new question requires a developer ticket. By the time the report runs, the question changed.

Data trapped in the app.

Operations data lives in Sonar. The BI team has Looker. Without a connection, nobody gets the full picture.

Custom fields not in reports.

You add custom fields for the data you actually care about. Reports don't see them.

Capabilities

BI in Sonar.
BI in your stack.

Sonar's Reporting module covers the Business Intelligence tool inside Sonar plus DataConnect to bring the data into your external BI stack.

BI tool inside Sonar.

The Business Intelligence tool gives operators access to reports without leaving Sonar. Designed to make pre-built and custom-field reports accessible day-to-day.

  • Business Intelligence tool inside Sonar
  • Access controls per user role
  • Operational reports day-to-day

Business Intelligence’s flow

From question to BI answer

  1. 01
    Question framed

    Operator decides what to measure.

    Reports
  2. 02
    BI tool opened

    Business Intelligence interface accessed.

    Reports
  3. 03
    Report run

    Pre-built or custom view returns data.

    Reports
  4. 04
    Action taken

    Operator makes decisions from fresh data.

    Tasks
A documentary photograph that captures the operational reality behind Sonar's REPORTS module.

Inside REPORTS

Engineering bottleneck.

Frequently asked

Common questions about reports.

What reporting is built into Sonar?
A Business Intelligence tool inside Sonar gives operators pre-built reports and custom-field reports without leaving the platform, governed by Report Licenses for per-user access control.
Can I use my own BI tool with Sonar data?
Yes. DataConnect provides database credentials so you can pull Sonar operations data into Looker, Tableau, Power BI, or any BI tool, instead of leaving it trapped in the app.
Do custom fields show up in reports?
Yes. Custom Field Data Enhancement makes the custom fields you define reportable across entities, so reports reflect the data you actually care about.
Who can access reporting in Sonar?
Report Licenses determine which users can use reporting, so reporting is governed access rather than open data.

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