2 min read
Unlocking the Power of Sonar’s Reporting Features
Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...
Sonar Features
2 min read
Streamlining Your Ticketing Process: Automating and Troubleshooting with Sonar
Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...
2 min read
When Should You Update Your FCC Broadband Labels?
Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...
2 min read
Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements
At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....
1 min read
Can Sonar work with WISP and Fiber? How does that work?
Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...
3 min read
Leveraging Customizable Invoices for Marketing Success
Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...
2 min read
Sonar’s New Customizable Invoice Templates
Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...
2 min read
Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature
Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...
2 min read
Sonar’s Q2 Product Update: Exciting New Features and Improvements!
Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...
2 min read
Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?
Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...
3 min read
From Chaos to Cash Flow: How Automation and Integration Revolutionize ISP Billing and Payments
Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...
2 min read
Sonar’s Q1 Innovations: Enhanced Billing, FCC Compliance, & Service Automation (Plus Q2 Sneak Peek)
Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...
3 min read
Decoding the FCC Nutrition Labels: What Every ISP Should Know
Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...
2 min read
Timing is Everything: The Importance of Billing Quiet Hours for ISPs
In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
2 min read
Streamline Customer Support: The Power of Sonar’s Ticketing Platform
Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to...
2 min read
Diving Into Data: Sonar’s Inventory Insights
As businesses strive for efficiency and cost-effectiveness, understanding the role of inventory becomes paramount. From optimizing resource...
3 min read
Improve Your Purchase Order Cycle Within Sonar
The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers...
2 min read
Connecting With Ease: Sonar’s Mass Message Tool
Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving...
2 min read
Streamline Your Inventory Management with Sonar
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
2 min read
Scaling Billing Operations with Sonar
Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....
2 min read
How to Improve Collaboration Across Departments Using Notes & Tasks
Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
1 min read
Streamline Your Operations with SMS Notifications
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...