2 min read
Unlocking the Power of Sonar’s Reporting Features
Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...
Stay Connected: Get the Latest in Broadband Delivered to Your Inbox!
2 min read
Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...
2 min read
Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...
2 min read
Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...
2 min read
At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....
1 min read
Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...
3 min read
Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...
2 min read
Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...
2 min read
Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...
2 min read
Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...
2 min read
Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...
3 min read
Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...
2 min read
Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...
3 min read
Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...
2 min read
In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
2 min read
Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to...
2 min read
As businesses strive for efficiency and cost-effectiveness, understanding the role of inventory becomes paramount. From optimizing resource...
3 min read
The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers...
2 min read
Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving...
2 min read
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
2 min read
Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....
2 min read
Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
1 min read
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...