Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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Sonar Features

2 min read

Unlocking the Power of Sonar’s Reporting Features

Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...

2 min read

Streamlining Your Ticketing Process: Automating and Troubleshooting with Sonar

Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...

2 min read

When Should You Update Your FCC Broadband Labels?

Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...

2 min read

Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements

At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....

1 min read

Can Sonar work with WISP and Fiber? How does that work?

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...

3 min read

Leveraging Customizable Invoices for Marketing Success

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

2 min read

Sonar’s New Customizable Invoice Templates

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

3 min read

From Chaos to Cash Flow: How Automation and Integration Revolutionize ISP Billing and Payments

Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...

2 min read

Sonar’s Q1 Innovations: Enhanced Billing, FCC Compliance, & Service Automation (Plus Q2 Sneak Peek)

Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...

3 min read

Decoding the FCC Nutrition Labels: What Every ISP Should Know

Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...

2 min read

Timing is Everything: The Importance of Billing Quiet Hours for ISPs

In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...

2 min read

Streamline Customer Support: The Power of Sonar’s Ticketing Platform

Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to...

2 min read

Diving Into Data: Sonar’s Inventory Insights

As businesses strive for efficiency and cost-effectiveness, understanding the role of inventory becomes paramount. From optimizing resource...

3 min read

Improve Your Purchase Order Cycle Within Sonar

The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers...

2 min read

Connecting With Ease: Sonar’s Mass Message Tool

Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving...

2 min read

Streamline Your Inventory Management with Sonar

Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...

2 min read

Scaling Billing Operations with Sonar

Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....

2 min read

How to Improve Collaboration Across Departments Using Notes & Tasks

Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...

1 min read

Streamline Your Operations with SMS Notifications

Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...