Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!

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Sonar Features

2 min read

A Smarter Way to Personalize Billing With Sonar

For many ISPs, the invoice is one of the most visible touchpoints with customers. It sets expectations, answers questions, and often influences how...

2 min read

How Map Overlays Reveal Network Insights

For growing ISPs, network data is only as valuable as your ability to understand it. Sonar’s Map Overlay feature turns scattered information into a...

2 min read

A Smarter Way to Manage Serviceable Addresses

If you work with MDUs, HOAs, or business customers with multiple locations, you know the pain of trying to keep serviceable addresses clean and...

1 min read

Master Everyday Sonar Features with Our Lunch & Learn Series

Running a growing ISP means your team is constantly learning new tools, features, and workflows to keep operations running smoothly. That’s exactly...

4 min read

What We Shipped in Q2 (and What We’re Doing Next)

Q2 Highlights I know you’re busy, so I’ll keep this simple: here’s what's improved, what’s brand new, and what you can expect to see next from Sonar.

1 min read

Sonar Q2 Update: Powering Productivity and Performance

At Sonar, we’re always working to make our platform faster, smarter, and more powerful for your team. In Q2, we delivered several game-changing...

1 min read

How 360 Broadband Turned Data into a Growth Engine with Sonar DataConnect

The Problem: Data Everywhere, Insights Nowhere If you’re an ISP leader, you know the drill. Your data lives in a dozen systems, billing, CRM,...

2 min read

From Streamlining to Scaling: What’s New in Sonar Q1 2025

Hey broadband innovators—Sonar’s Q1 2025 product updates are here, and they’re all about empowering ISPs to simplify operations, unlock deeper...

2 min read

Introducing Segmentable Inventory: Simplifying BEAD Compliance for ISPs

Government broadband funding, like the BEAD program, is a critical step in closing the digital divide. But with funding comes responsibility—accurate...

4 min read

How Unit-Based Inventory Improves Compliance for Government-Funded Projects

Government broadband funding programs, like the Broadband Equity, Access, and Deployment (BEAD) program, present ISPs with a massive opportunity to...

Sonar Software

2 min read

Streamlining Your Ticketing Process: Automating and Troubleshooting

Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...

Sonar Software

2 min read

Broadband Pricing Trends: How Does Your Service Compare?

Broadband pricing isn’t just about numbers; it’s about value, trust, and staying ahead in a crowded market. Picture this: your customers scrolling...

Sonar Software

2 min read

Unlocking the Power of Sonar’s Reporting Features

Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...

Sonar Software

2 min read

When Should You Update Your FCC Broadband Labels?

Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...

Sonar Software

2 min read

Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements

At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....

Sonar Software

1 min read

Can Sonar work with WISP and Fiber? How does that work?

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...

Sonar Software

3 min read

Leveraging Customizable Invoices for Marketing Success

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

Sonar Software

2 min read

Sonar’s New Customizable Invoice Templates

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

Sonar Software

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

Sonar Software

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

Sonar Software

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

Sonar Software

3 min read

From Chaos to Cash Flow: How Automation and Integration Revolutionize ISP Billing and Payments

Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...