1 min read
Justin Graham: Dec 16, 2025
Support teams work best when they can focus on real customer needs. When ticket queues fill up with junk messages, bot submissions, and unwanted...
2 min read
Warren Lyn: Dec 12, 2025
For many ISPs, the invoice is one of the most visible touchpoints with customers. It sets expectations, answers questions, and often influences how...
2 min read
Warren Lyn: Dec 9, 2025
For growing ISPs, network data is only as valuable as your ability to understand it. Sonar’s Map Overlay feature turns scattered information into a...
2 min read
Rick Seemann: Dec 8, 2025
If you work with MDUs, HOAs, or business customers with multiple locations, you know the pain of trying to keep serviceable addresses clean and...
1 min read
Madeline Hanna: Nov 18, 2025
Running a growing ISP means your team is constantly learning new tools, features, and workflows to keep operations running smoothly. That’s exactly...
4 min read
Rick Seemann: Aug 7, 2025
Q2 Highlights I know you’re busy, so I’ll keep this simple: here’s what's improved, what’s brand new, and what you can expect to see next from Sonar.
1 min read
Rick Seemann: Jul 23, 2025
At Sonar, we’re always working to make our platform faster, smarter, and more powerful for your team. In Q2, we delivered several game-changing...
1 min read
Justin Graham: Jun 6, 2025
The Problem: Data Everywhere, Insights Nowhere If you’re an ISP leader, you know the drill. Your data lives in a dozen systems, billing, CRM,...
2 min read
Rick Seemann: Apr 15, 2025
Hey broadband innovators—Sonar’s Q1 2025 product updates are here, and they’re all about empowering ISPs to simplify operations, unlock deeper...
2 min read
Rick Seemann: Feb 21, 2025
Government broadband funding, like the BEAD program, is a critical step in closing the digital divide. But with funding comes responsibility—accurate...
4 min read
Rick Seemann: Feb 4, 2025
Government broadband funding programs, like the Broadband Equity, Access, and Deployment (BEAD) program, present ISPs with a massive opportunity to...
2 min read
Georgette Lopez-Aguado: Jan 22, 2025
Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...
2 min read
Brett Thier: Jan 10, 2025
Broadband pricing isn’t just about numbers; it’s about value, trust, and staying ahead in a crowded market. Picture this: your customers scrolling...
2 min read
Warren Lyn: Dec 13, 2024
Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...
2 min read
Rick Seemann: Nov 27, 2024
Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...
2 min read
Rick Seemann: Oct 23, 2024
At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....
1 min read
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Sonar: Oct 22, 2024
Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...
3 min read
Taneil Currie: Oct 1, 2024
Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...
2 min read
Warren Lyn: Sep 25, 2024
Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...
2 min read
Rick Seemann: Aug 15, 2024
Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...
2 min read
Rick Seemann: Aug 8, 2024
Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...
2 min read
Rick Seemann: Aug 7, 2024
Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...
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