Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!

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Business Strategy

2 min read

When Is It the Right Time to Sell Your ISP?

For many broadband operators, building a network from the ground up is not just a business journey. It is a personal one. You have hired the team,...

7 min read

Understanding and Preventing Broadband Churn: Why Customers Leave — and How ISPs Can Stop It

Why Churn Matters for Broadband Providers In today’s broadband market, growth isn’t just about signing new customers — it’s about keeping the ones...

Sonar Software banner titled 'Why My Reports Start in Spreadsheets' with a team of ISP professionals reviewing data on laptops in a modern office setting.

2 min read

Why My Reports Start in Spreadsheets (and Why That’s Okay)

How to think like a business owner—not a BI wizard—and still get the data you need I’ll let you in on a secret: some of the best ISP reporting ideas...

Sonar Software

2 min read

Ways to Reduce Revenue Leakage

Revenue leakage is lost revenue from a business that could go unnoticed.

Sonar Software

3 min read

Inventory Management KPIs that Internet Service Providers Should be Tracking

In a previously created guide, we showcased how you can use Key Performance Indicators to track the overall effectiveness of your organization,...

Sonar Software

3 min read

Essential Field Service Metrics for Dispatchers & Field Technicians

As an Internet Service Provider, it is essential to keep up with your company’s key performance indicators, also known as KPIs. KPIs help with...

Sonar Software

5 min read

9 Things Every Internet Service Provider Should Automate to Save Time & Money

Operating an ISP can feel like an endless list of to-dos, emails, and mundane tasks that consume entire days. There are many businesses that place a...