2 min read
November 8th, 2024 We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search Functionality is on the horizon, and we wanted to give you a sneak peek at what’s coming your way....
October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...
3 min read
Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...
September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...
September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...
July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...
July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...
1 min read
May 7th, 2024 We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to...
2 min read
In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
2 min read
In a hyper-connected world, a reliable internet connection is not just a convenience—it’s a necessity. Whether it’s for work, entertainment, or...
March 20, 2024 🎉 We’re thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now...
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Your customers are the lifeblood of your business, fueling its growth and success. Without them, your revenue stream would run dry. Ensuring their...
2 min read
Artificial Intelligence (AI) stands as a beacon of transformation across industries, reshaping traditional business models and fueling unprecedented...
2 min read
The rivalry between fixed wireless and fiber providers has been a longstanding debate. Each technology comes with its own set of advantages and...
1 min read
February 13th, 2024 Unlock a new era of precision and efficiency with Sonar’s newest feature: Anchor & Linked Serviceable Addresses. Building upon...
1 min read
February 7th, 2024 We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in...
2 min read
In the competitive world of broadband, the battle to retain customers is just as important as acquiring new ones; this is where win-back campaigns...
3 min read
Field operations managers play an integral role in ensuring an ISP’s success as they oversee field technicians, manage field operations, and improve...
4 min read
Telecommunication is one of the fastest-growing industries in the world. Over the last decade, the global telecommunications market has seen a...
2 min read
Canned replies, or predefined responses, are an invaluable tool for support teams aiming to provide quick and accurate responses to frequently asked...
1 min read
January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar!...
2 min read
CHICAGO, Jan. 16, 2024 /PRNewswire/ — Sonar Software, an award-winning BSS and OSS solution for internet service providers, is excited to announce...
