2 min read
Rick Seemann: May 17, 2024
Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...
3 min read
Rick Seemann: May 7, 2024
Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...
2 min read
Taneil Currie: Apr 15, 2024
In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
2 min read
Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to...
2 min read
As businesses strive for efficiency and cost-effectiveness, understanding the role of inventory becomes paramount. From optimizing resource...
3 min read
The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers...
2 min read
Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving...
2 min read
Taneil Currie: Nov 9, 2023
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
2 min read
Taneil Currie: Oct 2, 2023
Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....
2 min read
Taneil Currie: Jun 1, 2023
Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
1 min read
Taneil Currie: Apr 22, 2023
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...
3 min read
Managing payments plays a huge role in any ISP business. Invoicing serves many purposes concerning your customers and your business finances. Knowing...
5 min read
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Sonar: Jan 25, 2023
Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...
1 min read
Taneil Currie: Jan 12, 2023
Single Sign-On (SSO) is an authentication method that allows users to access multiple applications with a single set of credentials. The main...
3 min read
Taneil Currie: Nov 17, 2022
It’s undeniable that cash flow is the backbone of any business, and that includes Internet Service Providers. Whether you are delivering service via...
2 min read
Taneil Currie: Oct 28, 2022
Do you find it increasingly difficult to keep track of your company’s inventory? Keeping track of out-of-stock items wastes valuable time and...
3 min read
Sonar: Aug 3, 2022
It’s an undeniable fact that your NOC (Network Operation Center) is the backbone of your ISP. Of course, competitive pricing and positive customer...
3 min read
Sonar: Jul 19, 2022
Starting in 1999, the FCC has required most service providers to provide census block data about their subscribers twice a year in the form of the...
3 min read
Sonar: Jun 2, 2022
Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your...
3 min read
Taneil Currie: May 11, 2022
In today’s competitive broadband market, multi-dwelling units (MDUs) are emerging as an untapped goldmine. With the right strategies, internet...
2 min read
Sonar: May 10, 2022
At Sonar, we created software with the intention of improving the operational efficiency of your Internet Service Provider business. With so many...
4 min read
Sonar: May 3, 2022
Whether you’re a large or small Internet Service Provider, your company’s underlying goal is to grow. While expanding into new markets can be an...
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