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2 min read
Streamline Customer Support: The Power of Sonar’s Ticketing Platform
Telecommunication providers face a myriad of challenges in delivering exceptional customer support, ranging from escalating service demands to...
Sonar Features (2)
2 min read
Diving Into Data: Sonar’s Inventory Insights
As businesses strive for efficiency and cost-effectiveness, understanding the role of inventory becomes paramount. From optimizing resource...
3 min read
Improve Your Purchase Order Cycle Within Sonar
The efficiency of purchase order cycles stands as a critical factor in sustaining operational agility and competitiveness. As telecom providers...
2 min read
Connecting With Ease: Sonar’s Mass Message Tool
Connecting with your audience, whether they are customers, clients, or members of your organization, is a fundamental element of any thriving...
2 min read
Streamline Your Inventory Management with Sonar
Taneil Currie: Nov 9, 2023
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
2 min read
Scaling Billing Operations with Sonar
Taneil Currie: Oct 2, 2023
Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....
2 min read
How to Improve Collaboration Across Departments Using Notes & Tasks
Taneil Currie: Jun 1, 2023
Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
1 min read
Streamline Your Operations with SMS Notifications
Taneil Currie: Apr 22, 2023
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...
3 min read
Invoicing for Your ISP: Everything You Need to Know
Managing payments plays a huge role in any ISP business. Invoicing serves many purposes concerning your customers and your business finances. Knowing...
5 min read
Automating Inventory & Purchase Order Management
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Sonar: Jan 25, 2023
Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...
1 min read
Advantages of Single Sign On
Taneil Currie: Jan 12, 2023
Single Sign-On (SSO) is an authentication method that allows users to access multiple applications with a single set of credentials. The main...
3 min read
Why Automated Billing is Essential for Expanding your Business
Taneil Currie: Nov 17, 2022
It’s undeniable that cash flow is the backbone of any business, and that includes Internet Service Providers. Whether you are delivering service via...
2 min read
Get Better Inventory Control with Business Intelligence
Taneil Currie: Oct 28, 2022
Do you find it increasingly difficult to keep track of your company’s inventory? Keeping track of out-of-stock items wastes valuable time and...
3 min read
How to Boost Efficiency in your Network Operations Center with Automation
Sonar: Aug 3, 2022
It’s an undeniable fact that your NOC (Network Operation Center) is the backbone of your ISP. Of course, competitive pricing and positive customer...
3 min read
A Guide to Navigating The New FCC Data Collection Filing
Sonar: Jul 19, 2022
Starting in 1999, the FCC has required most service providers to provide census block data about their subscribers twice a year in the form of the...
3 min read
How to Improve Accounting & Finance with Business Intelligence
Sonar: Jun 2, 2022
Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your...
3 min read
[Webinar Replay] How to Drive New Revenue Streams & Tap into the MDU Gold Rush
Taneil Currie: May 11, 2022
In today’s competitive broadband market, multi-dwelling units (MDUs) are emerging as an untapped goldmine. With the right strategies, internet...
2 min read
Sonar’s Status Page
Sonar: May 10, 2022
At Sonar, we created software with the intention of improving the operational efficiency of your Internet Service Provider business. With so many...
4 min read
Network Monetization & Market Expansion
Sonar: May 3, 2022
Whether you’re a large or small Internet Service Provider, your company’s underlying goal is to grow. While expanding into new markets can be an...
5 min read
DHCP Delivery
Sonar: Feb 14, 2022
For a long time, Sonar has handled DHCP and option 82 requests for large networks using the Sonar DHCP Batcher. Now, this functionality has been...
3 min read
Scale Confidently with Microsoft Azure and Azure Kubernetes Service
Sonar: Feb 9, 2022
Remember the good old days when software was deployed on physical servers and then tucked away in a cabinet or data center? More often than not tens,...
13 min read
How to Leverage Sonar’s Multi-Tenancy to Grow Your Business
Sonar: Jan 24, 2022
There’s never been a greater need for software that can support multiple brands and multiple entities than there is in the current ISP market space....