2 min read
Rethinking Customer Acquisition for Broadband Providers
Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...
Artificial Intelligence
1 min read
How Broadband Providers Can Navigate Rising Subscriber Expectations on a Budget
Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...
2 min read
E-Commerce for ISPs: How AI is Transforming Customer Engagement
Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...
3 min read
How AI is Shaping the Future of E-Commerce for ISPs
Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...
2 min read
E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way
Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...
2 min read
AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence
As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...
2 min read
Your Network’s Digital Guardian: AI Takes on Cybersecurity for ISPs
In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...
2 min read
Early Warning System for Your Network: AI-Powered Predictive Maintenance
In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...
1 min read
Your 24/7 Virtual Support Guru: How AI is Transforming ISP Customer Service
In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...
2 min read
The AI Traffic Conductor: Unleashing the Full Potential of Your ISP Network
In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...
3 min read
Maximize ROI with AI-Driven Planning
Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...