2 min read
Ella Pratti: May 12, 2025
The broadband space is no stranger to big promises. From fiber rollouts to network automation, we’ve seen our fair share of “next big things.” But...
2 min read
Ella Pratti: Apr 11, 2025
Imagine you’re in a high-stakes race where everyone around you is speeding ahead in fully loaded jets, and you’re still pedaling a bike. That’s where...
2 min read
Lindsay.K: Jan 24, 2025
Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...
2 min read
Thomas Sullivan: Nov 18, 2024
Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...
1 min read
Thomas Sullivan: Nov 14, 2024
Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...
3 min read
Lindsay.K: Oct 25, 2024
Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...
2 min read
Georgette Lopez-Aguado: Aug 12, 2024
Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...
2 min read
Lindsay.K: Jul 12, 2024
As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...
2 min read
Steve Shillingsburg: Jul 1, 2024
In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...
2 min read
Steve Shillingsburg: Jun 25, 2024
In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...
1 min read
Steve Shillingsburg: Jun 18, 2024
In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...
2 min read
Steve Shillingsburg: Jun 17, 2024
In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...
3 min read
Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...
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