Sanyu Namome

3 min read

5 Times ISPs Should Personally Reach Out (and Why It Matters)

5 Times ISPs Should Personally Reach Out (and Why It Matters) For ISPs, the customer relationship keeps growing long after onboarding. Ignore it and you pay the price: telecom churn averages 20–50%, and winning a new customer can cost 6–7× more than...