Calix & Sonar: Supercharge Automation with Enhanced Integration

I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office Hours livestream, this powerful collaboration will unlock a new level of automation, and streamline workflows for our mutual customers.

Why Calix Integration Matters

For many ISPs, Calix equipment can be found from the heart of their network infrastructure all the way to their subscribers’ homes. Sonar, meanwhile, is your command center for managing your customer accounts, billing, and automated service delivery. Strong integration between these two platforms eliminates data silos and fosters a seamless user experience.

What to Expect in Q2

Here’s a sneak peek at what’s on the horizon:

Automated Data Synchronization: Imagine a world where customer and service data flows effortlessly between Sonar and Calix. Over 50 Sonar data fields can be synchronized to Calix Cloud in near real time, ensuring the freshest info is available everywhere you look.

A bridge between worlds: Where automation naturally ends, you will find workflows that require hands-on work in both Sonar and Calix systems. A convenient deep link added to the Sonar account page allows you to effortlessly open that customer’s Calix Cloud subscriber page with a single click.

Deeper Integration: Sonar continues to invest in the SMx integration, extending provisioning capabilities to the Field Tech App and Scheduled Events.

The Advantages of the Enhanced Calix integrations:

Reduced Operational Costs: Less manual work translates to lower labor costs and greater efficiency.

Improved Accuracy: Automatic data exchange minimizes human error and ensures data consistency across platforms.

Enhanced Customer Experience: Faster service provisioning, fewer errors, and a more streamlined experience for your customers.

Looking Ahead: A Collaborative Future

We at Sonar are committed to fostering a strong partnership with Calix. This enhanced integration is just the beginning. We’re constantly exploring new ways to leverage our combined strengths to empower ISPs with cutting-edge tools and automation capabilities.

Are you a Calix and Sonar user?  We can’t wait to unveil these exciting new features in Q2. Stay tuned for updates, and in the meantime, feel free to reach out if you have any questions! 

Not a Sonar customer yet? Connect with us on LinkedIn and send us a DM or request a demo.