Empowering ISPs: The Broadband Blog for Growth and Innovation

2 min read

Unlocking the Power of Sonar’s Reporting Features

Warren Lyn: Dec 13, 2024

Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...

1 min read

New Feature: Multi-Factor Authentication

Taneil Currie: Dec 11, 2024

December 11th, 2024 We are excited to announce a significant update designed to strengthen the security of your Sonar instance — Multi-Factor...

1 min read

Managing Depreciation for Network Infrastructure

Steve Shillingsburg: Dec 10, 2024

Internet Service Providers rely on robust network infrastructure to ensure seamless operations to stay competitive. As these infrastructures age,...

2 min read

When Should You Update Your FCC Broadband Labels?

Rick Seemann: Nov 27, 2024

Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...

1 min read

New Feature: Table Filters & Search Functionality

Taneil Currie: Nov 21, 2024

November 21st, 2024 We’re excited to announce that Sonar’s New Table Filters and Search Functionality is officially live and ready to streamline your...

3 min read

Streamlining Tax Compliance: How ISPs Can Simplify Tax Automation

Georgette Lopez-Aguado: Nov 18, 2024

Internet Service Providers face the complex challenge of navigating tax compliance across numerous jurisdictions, especially as services expand and...

2 min read

Rethinking Customer Acquisition for Broadband Providers

Thomas Sullivan: Nov 18, 2024

Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...

1 min read

How Broadband Providers Can Navigate Rising Subscriber Expectations on a Budget

Thomas Sullivan: Nov 14, 2024

Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...

2 min read

Coming Soon: Table Filters & Search Functionality

Taneil Currie: Nov 8, 2024

November 8th, 2024 We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search...

3 min read

Predictive Analytics for Network Optimization

Steve Shillingsburg: Oct 30, 2024

The telecommunications industry demands seamless and efficient network operations, making network optimization a mission-critical imperative for...

3 min read

How AI is Shaping the Future of E-Commerce for ISPs

Lindsay.K: Oct 25, 2024

Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...

2 min read

Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements

Rick Seemann: Oct 23, 2024

At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....

1 min read

Can Sonar work with WISP and Fiber? How does that work?

Sonar: Oct 22, 2024

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...

New Feature: Custom Links

Taneil Currie: Oct 11, 2024

October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...

3 min read

5 Key Benefits of Automating Your Enterprise Billing System

Brett Thier: Oct 7, 2024

Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with...

3 min read

Leveraging Customizable Invoices for Marketing Success

Taneil Currie: Oct 1, 2024

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

2 min read

Sonar’s New Customizable Invoice Templates

Warren Lyn: Sep 25, 2024

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

New Feature: Customizable Invoice Templates

Taneil Currie: Sep 24, 2024

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...

Update: Auth0 Integration

Taneil Currie: Sep 20, 2024

September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

Steve Shillingsburg: Aug 19, 2024

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Rick Seemann: Aug 15, 2024

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...