2 min read
Georgette Lopez-Aguado: Jan 25, 2025
Mergers and acquisitions (M&A) are becoming more and more of a common occurrence in the telecommunications industry. During my seven years at Sonar, I’ve witnessed many of these transitions and we have helped numerous customers navigate them...
2 min read
Lindsay.K: Jan 24, 2025
Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...
3 min read
Steve Shillingsburg: Jan 22, 2025
Network outages and disruptions are a fact of life in the interconnected world. When internet service goes down, it's not just an inconvenience – it...
2 min read
Georgette Lopez-Aguado: Jan 22, 2025
Incoming tickets can be overwhelming, and in times of high volume, it can be difficult to prioritize which ones are most urgent. There are several...
3 min read
Georgette Lopez-Aguado: Jan 22, 2025
Customer satisfaction is the driving force behind increasing revenue. For some industries, a small increase to client satisfaction can result in...
1 min read
Rick Seemann: Jan 22, 2025
Creating a broadband network with BEAD funds is a significant achievement, but sustaining it requires thoughtful planning and ongoing effort. Here’s...
2 min read
Brett Thier: Jan 10, 2025
Broadband pricing isn’t just about numbers; it’s about value, trust, and staying ahead in a crowded market. Picture this: your customers scrolling...
Taneil Currie: Dec 16, 2024
December 16th, 2024 We are thrilled to introduce the new Account Overview Customization feature. This allows you to tailor the layout and content of...
2 min read
Warren Lyn: Dec 13, 2024
Data is more than just numbers on a screen – it’s the foundation for informed decision-making and maintaining a competitive edge. Sonar’s reporting...
1 min read
Taneil Currie: Dec 11, 2024
December 11th, 2024 We are excited to announce a significant update designed to strengthen the security of your Sonar instance — Multi-Factor...
1 min read
Steve Shillingsburg: Dec 10, 2024
Internet Service Providers rely on robust network infrastructure to ensure seamless operations to stay competitive. As these infrastructures age,...
2 min read
Rick Seemann: Nov 27, 2024
Running a broadband business is no small feat. Between managing service plans, staying ahead of industry trends, and keeping your customers happy,...
1 min read
Taneil Currie: Nov 21, 2024
November 21st, 2024 We’re excited to announce that Sonar’s New Table Filters and Search Functionality is officially live and ready to streamline your...
3 min read
Georgette Lopez-Aguado: Nov 18, 2024
Internet Service Providers face the complex challenge of navigating tax compliance across numerous jurisdictions, especially as services expand and...
2 min read
Thomas Sullivan: Nov 18, 2024
Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...
1 min read
Thomas Sullivan: Nov 14, 2024
Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...
2 min read
Taneil Currie: Nov 8, 2024
November 8th, 2024 We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search...
3 min read
Steve Shillingsburg: Oct 30, 2024
The telecommunications industry demands seamless and efficient network operations, making network optimization a mission-critical imperative for...
3 min read
Lindsay.K: Oct 25, 2024
Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...
2 min read
Rick Seemann: Oct 23, 2024
At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....
1 min read
.png?width=30&name=Sonar%20Logo%20-%20George%20(Transparent).png){kind=small}
Sonar: Oct 22, 2024
Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...
Taneil Currie: Oct 11, 2024
October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...
.png?width=5766&height=1528&name=Sonar%20Logo%20-%20Black%20(Transparent).png "Sonar Logo - Black (Transparent)")
