Empowering ISPs: The Broadband Blog for Growth and Innovation

3 min read

Predictive Analytics for Network Optimization

Steve Shillingsburg: Oct 30, 2024

The telecommunications industry demands seamless and efficient network operations, making network optimization a mission-critical imperative for...

3 min read

How AI is Shaping the Future of E-Commerce for ISPs

Lindsay.K: Oct 25, 2024

Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...

2 min read

Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements

Rick Seemann: Oct 23, 2024

At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....

1 min read

Can Sonar work with WISP and Fiber? How does that work?

Sonar: Oct 22, 2024

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...

New Feature: Custom Links

Taneil Currie: Oct 11, 2024

October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...

3 min read

5 Key Benefits of Automating Your Enterprise Billing System

Brett Thier: Oct 7, 2024

Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with...

3 min read

Leveraging Customizable Invoices for Marketing Success

Taneil Currie: Oct 1, 2024

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

2 min read

Sonar’s New Customizable Invoice Templates

Warren Lyn: Sep 25, 2024

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

New Feature: Customizable Invoice Templates

Taneil Currie: Sep 24, 2024

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...

Update: Auth0 Integration

Taneil Currie: Sep 20, 2024

September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

Steve Shillingsburg: Aug 19, 2024

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Rick Seemann: Aug 15, 2024

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Georgette Lopez-Aguado: Aug 12, 2024

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Rick Seemann: Aug 8, 2024

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Rick Seemann: Aug 7, 2024

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

2 min read

How Supply Chain Optimization Enhances Customer Experience

Georgette Lopez-Aguado: Aug 2, 2024

Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly:...

Integration: Actifai

Taneil Currie: Jul 29, 2024

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

New Feature: Future Serviceable Addresses

Taneil Currie: Jul 24, 2024

July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

Dawn Rorick: Jul 22, 2024

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

Lindsay.K: Jul 12, 2024

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

Dawn Rorick: Jul 3, 2024

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...