Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!

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Sonar Software

2 min read

Coming Soon: Table Filters & Search Functionality

November 8th, 2024 We’ve been hard at work on a major enhancement that will transform your Sonar experience! Our Redesigned Table Filters and Search Functionality is on the horizon, and we wanted to give you a sneak peek at what’s coming your way....

Sonar Software

3 min read

Predictive Analytics for Network Optimization

The telecommunications industry demands seamless and efficient network operations, making network optimization a mission-critical imperative for...

Sonar Software

3 min read

How AI is Shaping the Future of E-Commerce for ISPs

Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...

Sonar Software

2 min read

Sonar's Q3 Product Update: Security, Customization, and AI-Driven Enhancements

At Sonar, we're constantly innovating to bring you powerful new features to optimize your workflows, enhance security, and leverage cutting-edge AI....

Sonar Software

1 min read

Can Sonar work with WISP and Fiber? How does that work?

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix...

Sonar Software

New Feature: Custom Links

October 11th, 2024 Introducing Custom Links in Sonar – a game-changer for streamlining your workflow! Now you can add direct links to external apps...

Sonar Software

3 min read

5 Key Benefits of Automating Your Enterprise Billing System

Manual billing, once a standard practice, can now be a bottleneck in the face of modern business dynamics. As Internet Service Providers grapple with...

Sonar Software

3 min read

Leveraging Customizable Invoices for Marketing Success

Every touchpoint with your customers is an opportunity to reinforce your brand, drive engagement, and ultimately grow your business. One...

Sonar Software

2 min read

Sonar’s New Customizable Invoice Templates

Every touchpoint with a customer is an opportunity to reinforce your brand, communicate value, and streamline operations. Invoicing, often viewed as...

Sonar Software

New Feature: Customizable Invoice Templates

September 24th, 2024 We’re excited to introduce our latest feature—Customizable Invoice Templates! You can now personalize your invoices with your...

Sonar Software

Update: Auth0 Integration

September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...

Sonar Software

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

Sonar Software

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

Sonar Software

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

Sonar Software

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

Sonar Software

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

Sonar Software

2 min read

How Supply Chain Optimization Enhances Customer Experience

Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly:...

Sonar Software

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

Sonar Software

New Feature: Future Serviceable Addresses

July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...

Sonar Software

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

Sonar Software

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

Sonar Software

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...