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On Tuesday, July 11th, 2023 we experienced a platform outage due to failure of one of our critical infrastructure hosts that affected all of Sonar’s services. This outage lasted between 3 – 4 hours for some accounts. We are deeply sorry for the...
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In a significant move to address the digital divide, Texas is set to receive a substantial investment of over $3.3 billion from the federal...
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In an era where connectivity reigns supreme, the demand for reliable and efficient internet service has reached unprecedented heights. Behind the...
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Voice over Internet Protocol (VoIP) has revolutionized how businesses communicate, offering cost-effective and flexible solutions. As the popularity...
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The Michigan High-Speed Internet Office (MIHI) has announced its preliminary recommendations for the Realizing Opportunity with Broadband...
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In today’s rapidly evolving digital landscape, internet service providers (ISPs) face the challenge of managing their billing systems efficiently...
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The distribution of $930 million for 35 broadband construction projects across the United States has been announced by the Biden administration....
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Multi-dwelling unit (MDU) service providers play a critical role in providing essential services such as internet, cable TV, and phone services to...
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RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...
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As the demand for internet services continues to soar, internet service providers (ISPs) face the constant challenge of efficiently managing their...
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The Colorado Broadband Office has recently commenced the application process for a $162 million grant program, which is being financed by a federal...
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The U.S. Department of the Treasury has allocated $10 billion in grant funding nationwide, with Mississippi receiving $151.4 million to expand...
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As an ISP, efficient inventory management is crucial for maintaining seamless operations and delivering exceptional service to customers. As ISPs...
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June 8th, 2023 We are excited to inform you that today we are deploying our new Ticket Subscribe feature. By subscribing to tickets, users will be...
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West Virginia Governor Jim Justice recently announced preliminary approval for over $18 million in funding for broadband infrastructure projects...
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In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...
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Telecommunication networks have come a long way since the introduction of 2G (second-generation) networks. Over the years, each new generation has...
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The state of Florida has recently allocated grants to support the expansion of broadband access in Polk County. Governor Ron DeSantis’ office has...
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Integrating referral programs is a great way to engage with customers. Creating a system where everyone has the opportunity to receive benefits in...
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The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million...
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Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...
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Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
