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In today’s rapidly evolving digital landscape, internet service providers (ISPs) face the challenge of managing their billing systems efficiently while staying ahead of the competition. To overcome this hurdle, many ISPs are turning to cloud-based...
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The distribution of $930 million for 35 broadband construction projects across the United States has been announced by the Biden administration....
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Multi-dwelling unit (MDU) service providers play a critical role in providing essential services such as internet, cable TV, and phone services to...
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RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...
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As the demand for internet services continues to soar, internet service providers (ISPs) face the constant challenge of efficiently managing their...
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The Colorado Broadband Office has recently commenced the application process for a $162 million grant program, which is being financed by a federal...
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The U.S. Department of the Treasury has allocated $10 billion in grant funding nationwide, with Mississippi receiving $151.4 million to expand...
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As an ISP, efficient inventory management is crucial for maintaining seamless operations and delivering exceptional service to customers. As ISPs...
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June 8th, 2023 We are excited to inform you that today we are deploying our new Ticket Subscribe feature. By subscribing to tickets, users will be...
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West Virginia Governor Jim Justice recently announced preliminary approval for over $18 million in funding for broadband infrastructure projects...
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In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...
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Telecommunication networks have come a long way since the introduction of 2G (second-generation) networks. Over the years, each new generation has...
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The state of Florida has recently allocated grants to support the expansion of broadband access in Polk County. Governor Ron DeSantis’ office has...
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Integrating referral programs is a great way to engage with customers. Creating a system where everyone has the opportunity to receive benefits in...
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The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million...
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Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...
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Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
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FRISCO, Texas, June 1st, 2023 — Sonar is excited to welcome Cameron Barragan as the new interim Chief Executive Officer of Sonar Software. Effective...
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North Carolina is taking a proactive approach to address the digital divide by launching another round of bidding for the Growing Rural Economies...
May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...
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We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...
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There are various ways to strategically communicate to potential and existing customers. As an ISP, bringing in new business is always beneficial as...
