Empowering ISPs: The Broadband Blog for Growth and Innovation

Integration: Actifai

Taneil Currie: Jul 29, 2024

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

New Feature: Future Serviceable Addresses

Taneil Currie: Jul 24, 2024

July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

Dawn Rorick: Jul 22, 2024

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

Lindsay.K: Jul 12, 2024

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

Dawn Rorick: Jul 3, 2024

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...

2 min read

Your Network’s Digital Guardian: AI Takes on Cybersecurity for ISPs

Steve Shillingsburg: Jul 1, 2024

In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...

2 min read

Proactive Threat Monitoring and Incident Response: Your ISP’s Early Warning System

Dawn Rorick: Jun 27, 2024

In the ongoing battle against cyber threats, the ability to detect and respond to threats early can mean the difference between a minor inconvenience...

2 min read

Early Warning System for Your Network: AI-Powered Predictive Maintenance

Steve Shillingsburg: Jun 25, 2024

In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...

3 min read

Marketing Fiber Optics to Enterprises and High-Growth Industries

The demand for faster, more reliable, and secure internet connectivity has never been greater. Fiber optic technology, with its unparalleled speed,...

2 min read

Building a Fortress: Robust Network Infrastructure for ISPs

Dawn Rorick: Jun 19, 2024

In the world of cybersecurity, your network infrastructure is your castle, and a well-built one is essential for protecting your kingdom of data and...

1 min read

Your 24/7 Virtual Support Guru: How AI is Transforming ISP Customer Service

Steve Shillingsburg: Jun 18, 2024

In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...

1 min read

Welcome Seasoned Marketing & HR Leaders to Lead Growth and Innovation

Sonar: Jun 17, 2024

FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...

2 min read

The AI Traffic Conductor: Unleashing the Full Potential of Your ISP Network

Steve Shillingsburg: Jun 17, 2024

In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...

3 min read

Maximize ROI with AI-Driven Planning

Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...

2 min read

Cybersecurity Compliance Isn’t Optional: Navigating the Regulatory Landscape for ISPs

Dawn Rorick: Jun 11, 2024

In the digital age, data is the new currency, and Internet Service Providers (ISPs) are its custodians. With great power comes great responsibility,...

1 min read

Cyber Threats 101 for ISPs: Know Your Enemy

Dawn Rorick: Jun 4, 2024

The digital realm is a battlefield, and as an Internet Service Provider (ISP), your network is constantly under siege. But to effectively defend...

3 min read

From Chaos to Cash Flow: How Automation and Integration Revolutionize ISP Billing and Payments

Brett Thier: May 30, 2024

Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...

1 min read

Calix & Sonar: Supercharge Automation with Enhanced Integration

Rick Seemann: May 30, 2024

I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office...

1 min read

The High Stakes of Cybersecurity for ISPs: It’s Not Just About Data

Dawn Rorick: May 29, 2024

In today’s interconnected world, the risks faced by Internet Service Providers (ISPs) extend far beyond the protection of customer data. While data...

3 min read

Dispatch Automation for Fiber Providers

Dispatch teams are the unsung heroes, orchestrating the complex dance between customer needs and technician availability. They are the vital link...

2 min read

Mastering Hybrid Networks: Sonar & Preseem’s FW & Fiber Management Powerhouse

Sonar: May 22, 2024

Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified...