Empowering ISPs: The Broadband Blog for Growth and Innovation

Update: Auth0 Integration

Taneil Currie: Sep 20, 2024

September 20th, 2024 We’re excited to announce that Sonar now supports enforced Single Sign-On (SSO) through Auth0, streamlining your team's login...

2 min read

From Dial-Up to Fiber: The Evolution of Internet Access and the Role of Hybrid Networks

Steve Shillingsburg: Aug 19, 2024

For many, the concept of the internet seems straightforward: we can simply reach into our pockets and access a vast wealth of information within...

2 min read

Make Moving Day a Breeze with Sonar’s New Future Serviceable Addresses Feature

Rick Seemann: Aug 15, 2024

Moving day can be a stressful time for everyone involved, especially when it comes to transferring essential services like internet connectivity. As...

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Georgette Lopez-Aguado: Aug 12, 2024

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

2 min read

Sonar’s Q2 Product Update: Exciting New Features and Improvements!

Rick Seemann: Aug 8, 2024

Q2 has been an exciting period of innovation at Sonar, and we’re thrilled to share the enhancements we’ve introduced. With the new FCC Broadband...

2 min read

Do You Need FCC Broadband Labels for Your Grandfathered Internet Service Plans?

Rick Seemann: Aug 7, 2024

Hey everyone, Rick Seemann here from Sonar Software. If you’re an internet service provider in the US, you’re already aware of the new FCC broadband...

2 min read

How Supply Chain Optimization Enhances Customer Experience

Georgette Lopez-Aguado: Aug 2, 2024

Behind every satisfying purchase, every on-time delivery, and every swift resolution to a product issue lies a complex network working tirelessly:...

Integration: Actifai

Taneil Currie: Jul 29, 2024

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

New Feature: Future Serviceable Addresses

Taneil Currie: Jul 24, 2024

July 24th, 2024 We are thrilled to announce the launch of a highly anticipated feature in Sonar: Future Serviceable Addresses. This feature enables...

2 min read

Empowering Your First Line of Defense: Employee Awareness and Training for ISPs

Dawn Rorick: Jul 22, 2024

In the intricate world of cybersecurity your employees are both your greatest asset and your most vulnerable point of entry. While firewalls,...

2 min read

AI-Powered ISPs: A Winning Strategy for Customer Satisfaction and Operational Excellence

Lindsay.K: Jul 12, 2024

As the VP of Marketing for Sonar Software, I’ve always been fascinated by technology and how it can work well with customer experience. But lately,...

2 min read

Data Protection and Privacy Measures: Safeguarding Your Customers’ Trust

Dawn Rorick: Jul 3, 2024

As an Internet Service Provider (ISP), you are entrusted with a treasure trove of sensitive customer information. From personal details and browsing...

2 min read

Your Network’s Digital Guardian: AI Takes on Cybersecurity for ISPs

Steve Shillingsburg: Jul 1, 2024

In the digital age, cybersecurity is not a luxury but a necessity. For ISPs, protecting your network and your customers’ data is paramount. AI is at...

2 min read

Proactive Threat Monitoring and Incident Response: Your ISP’s Early Warning System

Dawn Rorick: Jun 27, 2024

In the ongoing battle against cyber threats, the ability to detect and respond to threats early can mean the difference between a minor inconvenience...

2 min read

Early Warning System for Your Network: AI-Powered Predictive Maintenance

Steve Shillingsburg: Jun 25, 2024

In the ISP industry, network downtime isn’t just an inconvenience; it’s a financial and reputational disaster. Every minute your network is down,...

3 min read

Marketing Fiber Optics to Enterprises and High-Growth Industries

The demand for faster, more reliable, and secure internet connectivity has never been greater. Fiber optic technology, with its unparalleled speed,...

2 min read

Building a Fortress: Robust Network Infrastructure for ISPs

Dawn Rorick: Jun 19, 2024

In the world of cybersecurity, your network infrastructure is your castle, and a well-built one is essential for protecting your kingdom of data and...

1 min read

Your 24/7 Virtual Support Guru: How AI is Transforming ISP Customer Service

Steve Shillingsburg: Jun 18, 2024

In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a...

1 min read

Welcome Seasoned Marketing & HR Leaders to Lead Growth and Innovation

Sonar: Jun 17, 2024

FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...

2 min read

The AI Traffic Conductor: Unleashing the Full Potential of Your ISP Network

Steve Shillingsburg: Jun 17, 2024

In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...

3 min read

Maximize ROI with AI-Driven Planning

Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...