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West Virginia Governor Jim Justice recently announced preliminary approval for over $18 million in funding for broadband infrastructure projects across the state. These projects are part of the Billion-Dollar Broadband Strategy, aiming to connect...
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In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...
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Telecommunication networks have come a long way since the introduction of 2G (second-generation) networks. Over the years, each new generation has...
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The state of Florida has recently allocated grants to support the expansion of broadband access in Polk County. Governor Ron DeSantis’ office has...
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Integrating referral programs is a great way to engage with customers. Creating a system where everyone has the opportunity to receive benefits in...
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The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million...
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Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...
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Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
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FRISCO, Texas, June 1st, 2023 — Sonar is excited to welcome Cameron Barragan as the new interim Chief Executive Officer of Sonar Software. Effective...
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North Carolina is taking a proactive approach to address the digital divide by launching another round of bidding for the Growing Rural Economies...
May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...
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We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...
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There are various ways to strategically communicate to potential and existing customers. As an ISP, bringing in new business is always beneficial as...
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The American Rescue Plan (ARP) is making notable strides in improving connectivity and bolstering community services across the United States. The...
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There are so many different ways to promote your business in front of new and different people. Some promotion tactics may be more expensive or...
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In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...
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May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...
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We recently co-hosted a webinar with grant writing expert Kimberly Young of MKY Ventures to provide guidance on securing government grants and grant...
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ISPs operate in a highly competitive industry. Enhancing customer experience can create an overall positive impact on your business. Happy customers...
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Field service dispatch software is essential for managing field service operations as it helps overcome various challenges faced by Internet Service...
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The internet has become an essential part of our daily lives, powering our communication, work, entertainment, and much more. As the demand for...
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As an internet service provider, protecting your network along with your customers is one of the most important practices to consider.
