Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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2 min read

3 Key Ingredients to Improve Financial Operations

Financial operations are essential to your ISP’s success. However, many Internet Service Providers struggle with financial operations, especially when managing complex financial data. To improve financial operations and accounting processes, here...

1 min read

Product Update: V2 Maintenance

March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will...

1 min read

Product Update: Network Deployments

March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network...

3 min read

Dispatcher Do’s & Don’ts

A dispatcher is a person behind the scenes who helps field technicians execute their onsite jobs. They are heavily relied on to make sure the field...

2 min read

5 Ways to Improve Your Accounting Process

As an internet service provider, having a quality accounting process will set you up for success in the future. This type of process will give your...

1 min read

Tips to Optimize your Ticket Resolution Process

Customer support is critical to the sustained growth of an Internet Service Provider as it directly impacts customer satisfaction and loyalty....

3 min read

Invoicing for Your ISP: Everything You Need to Know

Managing payments plays a huge role in any ISP business. Invoicing serves many purposes concerning your customers and your business finances. Knowing...

1 min read

New Feature: SMS Notifications

February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in...

2 min read

Enhance your ISP with Billing Reports

As an ISP, it may get overwhelming manually collecting customer bills overtime. It takes up a lot of time to break down all of your billing cycles,...

2 min read

10 Signs You Have Outgrown Your Field Technician Software

As an Internet Service Provider, it’s imperative to regularly assess your current technology stack to ensure it’s still meeting your needs and...

2 min read

Tips to Help Your Customers Optimize Their Bandwidth

Customers rely on a great quality internet connection, and fast internet speed and a slow internet connection can affect your customer’s productivity...

3 min read

How to Automate your Tax Processes

Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...

5 min read

Automating Inventory & Purchase Order Management

Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...

2 min read

Choosing the Right ISP Billing System

An ISP billing system can serve many different purposes with regard to keeping track of payments and sales. Knowing what to look for when obtaining a...

3 min read

Managing Expenses for a New Fiber Build with Business Intelligence

When deploying a new fiber network or upgrading an existing one, managing expenses carefully is key to ensuring the project stays within budget. To...

1 min read

Sonar’s Annual Hackathon 2023

We recently hosted our annual Sonar Hackathon, which allows our developers to compete and turn their ideas into experiments, explore new features,...

1 min read

Advantages of Single Sign On

Single Sign-On (SSO) is an authentication method that allows users to access multiple applications with a single set of credentials. The main...

2 min read

SEO Tips for Service Providers

As technology advances every day, the digital world becomes more competitive. There are many different tactics used to stay ahead of your current...

2 min read

Tips for Creating a Marketing Plan for your ISP

A marketing plan is like a GPS but for your business, showing you the best route toward your revenue goals so you can avoid time-consuming detours...

New Feature: User Personalization

January 5th, 2023 On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they’d like their landing...

2 min read

How to Improve your Procurement Process

During periods of high inflation, the procurement department’s ability to reduce costs and protect margins is crucial for business success. In recent...

3 min read

Top Ideas to Consider When Redesigning your Website

As we approach a new year, there are many things you may look to improve in your business and marketing strategy to exceed your goals from the...