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Steve Shillingsburg: Jun 18, 2024
In today’s digital age, customers expect instant gratification and seamless experiences. This is especially true in the ISP industry, where a reliable internet connection is a lifeline for work, entertainment, and communication. AI is transforming...
1 min read
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Sonar: Jun 17, 2024
FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...
2 min read
Steve Shillingsburg: Jun 17, 2024
In the fast-paced world of internet service provision, where bandwidth demands are skyrocketing and customer expectations are higher than ever, the...
3 min read
Traditional capacity planning methods, often relying on historical data and manual analysis, are struggling to keep up with the dynamic nature of...
2 min read
Dawn Rorick: Jun 11, 2024
In the digital age, data is the new currency, and Internet Service Providers (ISPs) are its custodians. With great power comes great responsibility,...
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Dawn Rorick: Jun 4, 2024
The digital realm is a battlefield, and as an Internet Service Provider (ISP), your network is constantly under siege. But to effectively defend...
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Brett Thier: May 30, 2024
Managing your day-to-day billing processes with an automated ISP billing system is the most efficient way to save time and money. Leveraging...
1 min read
Rick Seemann: May 30, 2024
I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office...
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Dawn Rorick: May 29, 2024
In today’s interconnected world, the risks faced by Internet Service Providers (ISPs) extend far beyond the protection of customer data. While data...
3 min read
Dispatch teams are the unsung heroes, orchestrating the complex dance between customer needs and technician availability. They are the vital link...
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Sonar: May 22, 2024
Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified...
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Rick Seemann: May 17, 2024
Recently, I sat down with Sonar’s Sr. Director of Client Services, Georgette Lopez-Aguado for our first-ever Sonar Office Hours. We took a deep dive...
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The Sonar team recently returned from the Broadband Communities Summit 2024, held in The Woodlands, Texas. As a great conference for broadband...
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Rick Seemann: May 7, 2024
Spoiler alert: We created an FCC Nutrition label generator for both Sonar customers and non-Sonar customers at no cost. Read on to learn more. Have...
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Taneil Currie: May 7, 2024
May 7th, 2024 We’re thrilled to introduce our latest feature: FCC Broadband Label Generator. The new FCC Broadband Nutrition Labels are designed to...
2 min read
Network outages are a major challenge for ISPs. Downtime frustrates customers, creates a flood of support calls, and damages your reputation. Every...
3 min read
A satisfied customer base leads to loyalty, positive word-of-mouth, and ultimately, business growth. For hybrid and fiber wireless companies,...
2 min read
Ray Bixler CEO of Sonar Software: Apr 24, 2024
The broadband landscape is in flux, creating both hurdles and a wide range of opportunities for internet service providers (ISPs). Rural communities,...
3 min read
Latency refers to the delay experienced when data travels across a network. High latency leads to slow loading times, choppy video calls, and...
2 min read
Georgette Lopez-Aguado: Apr 17, 2024
Customer reviews are a magical world and a best kept secret. As an industry, we aren’t just about internet services, we’re about building a community...
2 min read
Taneil Currie: Apr 15, 2024
In a world of 24/7 connectivity, the timing of billing notifications is more than just a logistical consideration—it’s a key factor in customer...
3 min read
Field service dispatch is where the rubber meets the road – it’s the crucial process that directly impacts how customers experience your brand. This...
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