Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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1 min read

Blue Star Innovation Partners Announces Investment in Sonar Software

FRISCO, Texas, December 23, 2022 – Blue Star Innovation Partners (“BSIP”), a growth focused investment firm that partners with leading software and payments companies, announced today their investment in Sonar Software, a leading provider of BSS &...

2 min read

Top Landing Pages for Internet Service Providers to Increase Conversions

Landing pages remain the most effective method to increase conversions and nurture prospects at each stage of the sales funnel and convert them into...

2 min read

How to find the right Network Monitoring tool for your Hybrid ISP

Monitoring your network is an essential part of operating a successful ISP. Whether deploying Fiber to the home or a Wireless point to multipoint...

3 min read

Why Automated Billing is Essential for Expanding your Business

It’s undeniable that cash flow is the backbone of any business, and that includes Internet Service Providers. Whether you are delivering service via...

2 min read

Get Better Inventory Control with Business Intelligence

Do you find it increasingly difficult to keep track of your company’s inventory? Keeping track of out-of-stock items wastes valuable time and...

3 min read

Understanding APIs and Which is Best for Scalability

Developers use APIs to build customized integrations between applications to make data gathering easier, faster, and more efficient. Knowing the...

3 min read

Choosing the Right Accounting Firm for your ISP

Accounting is about more than balancing your debits and credits. Positioning your business for growth as an Internet Service Provider means...

7 min read

Automation Simplified with Sonar + tray.io

Sonar has a rich API that allows you to automate any action you can take within the application. It also offers comprehensive webhooks that allow...

2 min read

Sean Green Joins Sonar Software as New Chief Commercial Officer

FRISCO, Texas, Aug. 23, 2022 — Sonar Software Inc., a leading provider of BSS & OSS solutions for Internet Service Providers, announced today that...

3 min read

Inventory Management KPIs that Internet Service Providers Should be Tracking

In a previously created guide, we showcased how you can use Key Performance Indicators to track the overall effectiveness of your organization,...

3 min read

How to Boost Efficiency in your Network Operations Center with Automation

It’s an undeniable fact that your NOC (Network Operation Center) is the backbone of your ISP. Of course, competitive pricing and positive customer...

3 min read

A Guide to Navigating The New FCC Data Collection Filing

Starting in 1999, the FCC has required most service providers to provide census block data about their subscribers twice a year in the form of the...

3 min read

Managing Tax Requirements in the VOIP & Telecom Industry

Taxation in the telecommunications industry is a complicated topic. A common misconception with taxation is that no taxes are due because no physical...

3 min read

Essential Field Service Metrics for Dispatchers & Field Technicians

As an Internet Service Provider, it is essential to keep up with your company’s key performance indicators, also known as KPIs. KPIs help with...

3 min read

How to Improve Accounting & Finance with Business Intelligence

Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your...

5 min read

9 Things Every Internet Service Provider Should Automate to Save Time & Money

Operating an ISP can feel like an endless list of to-dos, emails, and mundane tasks that consume entire days. There are many businesses that place a...

3 min read

[Webinar Replay] How to Drive New Revenue Streams & Tap into the MDU Gold Rush

In today’s competitive broadband market, multi-dwelling units (MDUs) are emerging as an untapped goldmine. With the right strategies, internet...

2 min read

Sonar’s Status Page

At Sonar, we created software with the intention of improving the operational efficiency of your Internet Service Provider business. With so many...

4 min read

Network Monetization & Market Expansion

Whether you’re a large or small Internet Service Provider, your company’s underlying goal is to grow. While expanding into new markets can be an...

3 min read

Bundling for Growth: Service Add-ons to Increase ARPU

Attracting new customers to your service offerings can be a challenge, whether you’re an established player in the market or a new entrant. Balancing...

4 min read

7 Customer Service Tips to Improve the Customer Experience

Whether you’ve been in customer service for years or are freshly starting out, you’ve likely heard some reference to new customers costing more than...

10 min read

How To Reduce Operating Costs & Increase ARPU For Your Multi-Dwelling Unit

Let’s go over a scenario that may sound familiar: Accounting software open on one window, calendar on another with reminders frequently going off so...