Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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3 min read

How to Protect Your Data When an Employee Leaves

Although there is significant debate on how frequently individuals change careers, due to the opacity of what actually constitutes a “career change”, it is no secret that “job-hopping” is a trend in today’s workforce. In fact, many reputable sources...

4 min read

10 Ways to Streamline Your Support Process

In today’s highly competitive environment, with multiple companies having near identical offerings, it can be difficult to stand out from the crowd;...

2 min read

[Webinar Replay] Unleash Potential & Enhance Field Tech Performance

As industries grow increasingly digital and customer expectations rise, managing field operations effectively has become more crucial than ever. In...

1 min read

Solving the Data Puzzle, How ISPs Can Leverage Data to Increase ARPU

One of the most popular puzzles of the ’70s was the Rubik’s Cube. In 1974 the Rubik’s Cube was invented by Ernő Rubik and would go on to live in...

1 min read

[Webinar Replay] Foundation for Future Growth & Expansion

To survive in a competitive environment and adapt to new market reality, it is vital for Internet Service Providers to continuously evaluate business...

4 min read

Security & Advantages of Sonar in the Cloud

Cloud-based solutions, cloud-based security, and Software as a Service (Saas) are all terms that grow increasingly more common and are quickly...

2 min read

[Webinar Replay] The Customer Experience: Unlocking Network Potential with Sonar & Preseem

Customer satisfaction has become the most important differentiator for broadband providers. In an industry where technology and user demands evolve...

1 min read

[Webinar Replay] Mastering Inventory Management for ISPs

Inventory management is essential for any ISP looking to stay competitive and profitable. Inefficient inventory management doesn’t just slow...

3 min read

Provisioning Customers & Devices in Sonar

Whether you’re a new Internet Service Provider or you’ve been serving customers for some time but want details about exactly what Sonar does for your...

8 min read

Building a Device Mapper

So, you want to contribute a device mapper to the Sonar poller. Great! Here’s a walk through on how to get started. First, you’ll need a copy of the...

8 min read

Pulse, Polling, and PHP

We recently released a new network poller for Sonar. Here’s some background on how it works! Network monitoring is a necessary part of running any...

15 min read

Being Cloud Native

Learn why Sonar runs in the cloud, and why we don’t (and can’t) offer the ability for it to be run locally, and why this is a good thing for you....

2 min read

Consuming the Sonar API

In the first three articles in this series, I walked you through how to use the API using GraphiQL, a web based tool included in Sonar. Now let’s...

3 min read

Mutations in the Sonar API

In GraphQL, a mutation is something that changes data. Whether you’re creating, updating, or deleting, running a mutation will always cause data to...

6 min read

A Deeper Dive into the new Sonar API

In my last article, I talked about the basic structure of the new, GraphQL powered Sonar API and showed you how to construct some basic queries. If...

9 min read

The New Sonar API

Welcome to the first part of the Sonar GraphQL API series. In this set of articles, I’ll teach you how to use the new, powerful GraphQL API that...

1 min read

Sonar & COVID-19

COVID-19: How Sonar is helping our partners In this time of uncertainty, the service that you, our ISP partners provide, has become paramount to the...

1 min read

COVID-19 announcement

COVID-19 Announcement As the coronavirus (COVID-19) continues to spread within North America, Sonar Software Inc. has made the decision to...

CEO Simon Westlake on The BrothersWISP

Check out the interview with our CEO Simon Westlake on The BrothersWISP where he shares Sonar’s vision of partnering to make business simple, the new...

Introducing the ALL NEW Powerful Sonar

Growing ISPs face a range of challenges that lead to profit erosion. Changing market conditions and increasing customer expectations are making...

1 min read

Sonar Unveils The Future of ISP Billing and Management Software

DEBOLT, AL — Sonar Software presented their greatest advance at WISPAPALOOZA 2019 at a sold-out event in Las Vegas, NV. Version 2 is a “big...

The Globe And Mail ranks Sonar No. 23, Canada’s Top Growing Companies

Sonar ranks No. 23 with three-year growth of 2,028% on the inaugural Report on Business ranking of Canada’s Top Growing Companies. We have had an...