2 min read
Taneil Currie: Apr 8, 2023
Field technicians play an integral role in the telecommunications industry and perform various tasks, including installations, repairs, and maintenance. Given the importance of their work, field technicians need to be highly efficient, accurate, and...
Taneil Currie: Apr 6, 2023
April 6th, 2023 We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This...
3 min read
Creating and building brand awareness brings familiarity with your product or service to an audience. Having a positive relationship between...
3 min read
Taneil Currie: Apr 2, 2023
Internet service providers play an integral role in providing high-speed internet access to individuals and businesses across the globe. However,...
Taneil Currie: Mar 30, 2023
March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC...
2 min read
Revenue leakage is lost revenue from a business that could go unnoticed.
6 min read
Taneil Currie: Mar 24, 2023
Pricing is an essential aspect of any internet service provider. Whether you’re selling products or offering services, the price you set can...
1 min read
The Sonar team was in Nashville, Tennessee last week exhibiting at the 2023 FISPA conference. It brought many executives, network operators, and...
2 min read
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Sonar: Mar 14, 2023
Financial operations are essential to your ISP’s success. However, many Internet Service Providers struggle with financial operations, especially...
1 min read
Taneil Currie: Mar 11, 2023
March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will...
1 min read
Taneil Currie: Mar 9, 2023
March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network...
3 min read
A dispatcher is a person behind the scenes who helps field technicians execute their onsite jobs. They are heavily relied on to make sure the field...
2 min read
Taneil Currie: Mar 1, 2023
As an internet service provider, having a quality accounting process will set you up for success in the future. This type of process will give your...
1 min read
Taneil Currie: Feb 21, 2023
Customer support is critical to the sustained growth of an Internet Service Provider as it directly impacts customer satisfaction and loyalty....
3 min read
Managing payments plays a huge role in any ISP business. Invoicing serves many purposes concerning your customers and your business finances. Knowing...
1 min read
Taneil Currie: Feb 9, 2023
February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in...
2 min read
As an ISP, it may get overwhelming manually collecting customer bills overtime. It takes up a lot of time to break down all of your billing cycles,...
2 min read
Taneil Currie: Feb 4, 2023
As an Internet Service Provider, it’s imperative to regularly assess your current technology stack to ensure it’s still meeting your needs and...
2 min read
Customers rely on a great quality internet connection, and fast internet speed and a slow internet connection can affect your customer’s productivity...
3 min read
Sonar: Jan 29, 2023
Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...
5 min read
Sonar: Jan 25, 2023
Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...
2 min read
Sonar: Jan 22, 2023
An ISP billing system can serve many different purposes with regard to keeping track of payments and sales. Knowing what to look for when obtaining a...
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