3 min read
There are various ways to strategically communicate to potential and existing customers. As an ISP, bringing in new business is always beneficial as well as having a steady retention rate. Incorporating the practice of email marketing opens many...
2 min read
Taneil Currie: May 20, 2023
The American Rescue Plan (ARP) is making notable strides in improving connectivity and bolstering community services across the United States. The...
3 min read
There are so many different ways to promote your business in front of new and different people. Some promotion tactics may be more expensive or...
1 min read
Taneil Currie: May 12, 2023
In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...
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1 min read
Taneil Currie: May 12, 2023
May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...
1 min read
Taneil Currie: May 10, 2023
We recently co-hosted a webinar with grant writing expert Kimberly Young of MKY Ventures to provide guidance on securing government grants and grant...
3 min read
ISPs operate in a highly competitive industry. Enhancing customer experience can create an overall positive impact on your business. Happy customers...
4 min read
Taneil Currie: May 5, 2023
Field service dispatch software is essential for managing field service operations as it helps overcome various challenges faced by Internet Service...
4 min read
Taneil Currie: Apr 29, 2023
The internet has become an essential part of our daily lives, powering our communication, work, entertainment, and much more. As the demand for...
3 min read
As an internet service provider, protecting your network along with your customers is one of the most important practices to consider.
Taneil Currie: Apr 25, 2023
April 25th, 2023 We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The...
1 min read
Taneil Currie: Apr 22, 2023
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...
3 min read
Field technicians hold responsibilities that help lead ISPs to success. Their everyday duties are heavily reliant on a business and customer stand...
2 min read
Taneil Currie: Apr 14, 2023
The Affordable Connectivity Program (ACP) is a government initiative aimed at providing affordable internet access to underserved and unserved...
3 min read
Managing the supply chain within an organization is crucial in order to stay on top of the needs and demands of customers. As this is evolving in...
2 min read
Taneil Currie: Apr 8, 2023
Field technicians play an integral role in the telecommunications industry and perform various tasks, including installations, repairs, and...
Taneil Currie: Apr 6, 2023
April 6th, 2023 We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This...
3 min read
Creating and building brand awareness brings familiarity with your product or service to an audience. Having a positive relationship between...
3 min read
Taneil Currie: Apr 2, 2023
Internet service providers play an integral role in providing high-speed internet access to individuals and businesses across the globe. However,...
Taneil Currie: Mar 30, 2023
March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC...
2 min read
Revenue leakage is lost revenue from a business that could go unnoticed.
6 min read
Taneil Currie: Mar 24, 2023
Pricing is an essential aspect of any internet service provider. Whether you’re selling products or offering services, the price you set can...
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