1 min read
Taneil Currie: Jun 8, 2023
The state of Florida has recently allocated grants to support the expansion of broadband access in Polk County. Governor Ron DeSantis’ office has announced that $60 million has been awarded for 22 projects across the state as part of the Broadband...
4 min read
Integrating referral programs is a great way to engage with customers. Creating a system where everyone has the opportunity to receive benefits in...
1 min read
Taneil Currie: Jun 5, 2023
The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million...
2 min read
Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...
2 min read
Taneil Currie: Jun 1, 2023
Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...
1 min read
Taneil Currie: Jun 1, 2023
FRISCO, Texas, June 1st, 2023 — Sonar is excited to welcome Cameron Barragan as the new interim Chief Executive Officer of Sonar Software. Effective...
2 min read
Taneil Currie: May 31, 2023
North Carolina is taking a proactive approach to address the digital divide by launching another round of bidding for the Growing Rural Economies...
Taneil Currie: May 30, 2023
May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...
2 min read
Taneil Currie: May 29, 2023
We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...
3 min read
There are various ways to strategically communicate to potential and existing customers. As an ISP, bringing in new business is always beneficial as...
2 min read
Taneil Currie: May 20, 2023
The American Rescue Plan (ARP) is making notable strides in improving connectivity and bolstering community services across the United States. The...
3 min read
There are so many different ways to promote your business in front of new and different people. Some promotion tactics may be more expensive or...
1 min read
Taneil Currie: May 12, 2023
In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...
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1 min read
Taneil Currie: May 12, 2023
May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...
1 min read
Taneil Currie: May 10, 2023
We recently co-hosted a webinar with grant writing expert Kimberly Young of MKY Ventures to provide guidance on securing government grants and grant...
3 min read
ISPs operate in a highly competitive industry. Enhancing customer experience can create an overall positive impact on your business. Happy customers...
4 min read
Taneil Currie: May 5, 2023
Field service dispatch software is essential for managing field service operations as it helps overcome various challenges faced by Internet Service...
4 min read
Taneil Currie: Apr 29, 2023
The internet has become an essential part of our daily lives, powering our communication, work, entertainment, and much more. As the demand for...
3 min read
As an internet service provider, protecting your network along with your customers is one of the most important practices to consider.
Taneil Currie: Apr 25, 2023
April 25th, 2023 We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The...
1 min read
Taneil Currie: Apr 22, 2023
Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...
3 min read
Field technicians hold responsibilities that help lead ISPs to success. Their everyday duties are heavily reliant on a business and customer stand...
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