Empowering ISPs: The Broadband Blog for Growth and Innovation

2 min read

The Role of Billing System Software in Customer Relationship Management

Sonar: Jun 13, 2023

In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...

2 min read

From 2G to 6G: The Evolution of Telecom Networks

Taneil Currie: Jun 11, 2023

Telecommunication networks have come a long way since the introduction of 2G (second-generation) networks. Over the years, each new generation has...

1 min read

Florida’s Grant Initiatives Expand Broadband Access in Polk County

Taneil Currie: Jun 8, 2023

The state of Florida has recently allocated grants to support the expansion of broadband access in Polk County. Governor Ron DeSantis’ office has...

4 min read

Referral Program Ideas To Keep Your Customers Coming Back for More

Integrating referral programs is a great way to engage with customers. Creating a system where everyone has the opportunity to receive benefits in...

1 min read

FCC’s Updated Broadband Access Map Reveals 8.3 Million Americans Without High-Speed Internet

Taneil Currie: Jun 5, 2023

The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million...

2 min read

Streamlining Operations with Tower Coverage

Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...

2 min read

How to Improve Collaboration Across Departments Using Notes & Tasks

Taneil Currie: Jun 1, 2023

Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...

1 min read

Welcome Cameron Barragan as New Interim CEO; Simon Westlake as CTO

Taneil Currie: Jun 1, 2023

FRISCO, Texas, June 1st, 2023 — Sonar is excited to welcome Cameron Barragan as the new interim Chief Executive Officer of Sonar Software. Effective...

2 min read

North Carolina Initiates Amplified Broadband Grants Program

Taneil Currie: May 31, 2023

North Carolina is taking a proactive approach to address the digital divide by launching another round of bidding for the Growing Rural Economies...

Product Update: Customer Portal Change

Taneil Currie: May 30, 2023

May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...

2 min read

Navigating Inflation: Strategies to Optimize Your Marketing Budget and Maximize ROI

Taneil Currie: May 29, 2023

We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...

3 min read

Benefits of Email Marketing

There are various ways to strategically communicate to potential and existing customers. As an ISP, bringing in new business is always beneficial as...

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Bridging the Digital Divide and Strengthening Communities

Taneil Currie: May 20, 2023

The American Rescue Plan (ARP) is making notable strides in improving connectivity and bolstering community services across the United States. The...

3 min read

Boost Your Business Growth With an Effective Referral Program

There are so many different ways to promote your business in front of new and different people. Some promotion tactics may be more expensive or...

1 min read

The Benefits of Pre-Qualification Tools for Internet Service Providers

Taneil Currie: May 12, 2023

In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...

1 min read

New Feature: Vetro FiberMap Integration (Beta)

Taneil Currie: May 12, 2023

May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...

1 min read

Securing Funding: The Essential Guide to Grant Writing Preparedness

Taneil Currie: May 10, 2023

We recently co-hosted a webinar with grant writing expert Kimberly Young of MKY Ventures to provide guidance on securing government grants and grant...

3 min read

7 Ways to Enhance Customer Experience

ISPs operate in a highly competitive industry. Enhancing customer experience can create an overall positive impact on your business. Happy customers...

4 min read

Top Features to Look for in Field Service Dispatch Software

Taneil Currie: May 5, 2023

Field service dispatch software is essential for managing field service operations as it helps overcome various challenges faced by Internet Service...

4 min read

How Fiber Internet Can Help ISPs Attract and Retain More Customers

Taneil Currie: Apr 29, 2023

The internet has become an essential part of our daily lives, powering our communication, work, entertainment, and much more. As the demand for...

3 min read

Ways To Enhance Security: Protect Your Network and Customers

As an internet service provider, protecting your network along with your customers is one of the most important practices to consider.