3 min read

Streamlining Complex Tax Compliance: How ISPs Can Simplify Tax Automation

Internet Service Providers face the complex challenge of navigating tax compliance across numerous jurisdictions, especially as services expand and...

2 min read

Rethinking Customer Acquisition for Broadband Providers

Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...

1 min read

How Broadband Providers Can Navigate Rising Subscriber Expectations on a Budget

Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...

3 min read

Quality of Experience Impact on Reducing Customer Churn

Customer satisfaction is the driving force behind increasing revenue. For some industries, a small increase to client satisfaction can result in...

2 min read

E-Commerce for ISPs: How AI is Transforming Customer Engagement

Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...

3 min read

How AI is Shaping the Future of E-Commerce for ISPs

Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

Integration: Actifai

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

1 min read

Calix & Sonar: Supercharge Automation with Enhanced Integration

I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office...

4 min read

How GIS Mapping is Transforming ISP Operations

Geographic Information Systems (GIS) mapping has emerged as a powerful tool that transcends geographical boundaries and industries. It’s a technology...

2 min read

Sonar Software Partners with Avalara to Automate Tax Compliance

FRISCO, Texas, September 27th, 2023 – Sonar Software, an award-winning BSS and OSS solution for internet service providers, today announced it has...

4 min read

Preseem: The Proactive Quality of Experience Solution for ISPs

Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the...

1 min read

Streamlining Network Management: How RemoteWinBox Transforms MikroTik Usage

RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...

2 min read

Streamlining Operations with Tower Coverage

Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...

2 min read

Navigating Inflation: Strategies to Optimize Your Marketing Budget and Maximize ROI

We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...

1 min read

The Benefits of Pre-Qualification Tools for Internet Service Providers

In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...

3 min read

How to Automate your Tax Processes

Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...

7 min read

Automation Simplified with Sonar + tray.io

Sonar has a rich API that allows you to automate any action you can take within the application. It also offers comprehensive webhooks that allow...

3 min read

Managing Tax Requirements in the VOIP & Telecom Industry

Taxation in the telecommunications industry is a complicated topic. A common misconception with taxation is that no taxes are due because no physical...

3 min read

How to Reach New Customers and Increase Activations

In other blog posts, such as the Quality of Experience Impact on Reducing Customer Churn, how Sonar facilitates customer retention has been...

2 min read

[Webinar Replay] The Customer Experience: Unlocking Network Potential with Sonar & Preseem

Customer satisfaction has become the most important differentiator for broadband providers. In an industry where technology and user demands evolve...

Sonar 1.6 coming soon!

Sonar 1.6 will be out in the next few days, bringing integration with Incognito for DOCSIS provisioning. We’re excited to see what the cable...