Empowering ISPs: The Broadband Blog for Growth and Innovation

1 min read

Smarter Broadband Sales with Sonar + Actifai

Warren Lyn: Nov 12, 2025

Today’s customers expect more than a fast connection. They want a service that understands them, offers built-in value, and fits the way they live....

2 min read

Unified Insights, Smarter Networks: How Sonar + Preseem Help ISPs Scale Smarter

Justin Graham: Nov 10, 2025

As broadband providers grow, their networks become more complex. Managing multiple access technologies, monitoring subscriber performance, and...

1 min read

Broadband Integration Day 2025: A Virtual Event Showcasing the Future of Connected Broadband

Rick Seemann: May 6, 2025

On May 8, 2025, Sonar Software will host Broadband Integration Day, a one-day virtual event designed to spotlight the technology ecosystem shaping...

2 min read

The Realities of ISP Tax Compliance and How Automation is Changing the Game

Georgette Lopez-Aguado: Apr 24, 2025

As someone who works closely with ISPs every day, I’ve seen firsthand how overwhelming tax compliance can become—especially as providers grow, expand...

2 min read

E-Commerce for ISPs: How AI is Transforming Customer Engagement

Lindsay.K: Jan 24, 2025

Watch the latest Behind The Blog Episode or keep reading to learn more about how Sonar + Actifai are challenging the norm of how broadband providers...

3 min read

Quality of Experience Impact on Reducing Customer Churn

Georgette Lopez-Aguado: Jan 22, 2025

Customer satisfaction is the driving force behind increasing revenue. For some industries, a small increase to client satisfaction can result in...

3 min read

Streamlining Tax Compliance: How ISPs Can Simplify Tax Automation

Georgette Lopez-Aguado: Nov 18, 2024

Internet Service Providers face the complex challenge of navigating tax compliance across numerous jurisdictions, especially as services expand and...

2 min read

Rethinking Customer Acquisition for Broadband Providers

Thomas Sullivan: Nov 18, 2024

Imagine you’re a customer looking to sign up for internet service. You’re faced with a basic web form offering little to no guidance. No personalized...

1 min read

How Broadband Providers Can Navigate Rising Subscriber Expectations on a Budget

Thomas Sullivan: Nov 14, 2024

Did you know that 16% of digital households are planning to cut back on their broadband spending? Yet, at the same time, subscribers' expectations...

3 min read

How AI is Shaping the Future of E-Commerce for ISPs

Lindsay.K: Oct 25, 2024

Recently, I had the pleasure of moderating a fantastic webinar hosted by the Fiber Broadband Association, where my colleague Thomas...

2 min read

E-commerce Automation for Internet Service Providers: How Sonar and Actifai are Leading the Way

Georgette Lopez-Aguado: Aug 12, 2024

Internet service providers (ISPs) are increasingly seeking innovative solutions to enhance their operations and sales processes. E-commerce...

Integration: Actifai

Taneil Currie: Jul 29, 2024

July 29th, 2024 We’re incredibly excited to announce our partnership with Actifai, a leader in AI-powered subscriber acquisition software. The new...

1 min read

Calix & Sonar: Supercharge Automation with Enhanced Integration

Rick Seemann: May 30, 2024

I’m excited to delve deeper into the world of enhanced Calix integrations coming to Sonar in Q2 and beyond. As you may recall from our recent Office...

4 min read

How GIS Mapping is Transforming ISP Operations

Taneil Currie: Oct 24, 2023

Geographic Information Systems (GIS) mapping has emerged as a powerful tool that transcends geographical boundaries and industries. It’s a technology...

2 min read

Sonar Software Partners with Avalara to Automate Tax Compliance

Taneil Currie: Sep 27, 2023

FRISCO, Texas, September 27th, 2023 – Sonar Software, an award-winning BSS and OSS solution for internet service providers, today announced it has...

4 min read

Preseem: The Proactive Quality of Experience Solution for ISPs

Sonar: Sep 13, 2023

Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the...

1 min read

Streamlining Network Management: How RemoteWinBox Transforms MikroTik Usage

Sonar: Jun 26, 2023

RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...

2 min read

Streamlining Operations with Tower Coverage

Tower Coverage is a third-party service designed from the ground up for Wireless Internet Service Providers, Fiber Providers, and Cable Providers,...

2 min read

Navigating Inflation: Strategies to Optimize Your Marketing Budget and Maximize ROI

Taneil Currie: May 29, 2023

We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...

1 min read

The Benefits of Pre-Qualification Tools for Internet Service Providers

Taneil Currie: May 12, 2023

In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...

3 min read

How to Automate your Tax Processes

Sonar: Jan 29, 2023

Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...

7 min read

Automation Simplified with Sonar + tray.io

Sonar: Sep 2, 2022

Sonar has a rich API that allows you to automate any action you can take within the application. It also offers comprehensive webhooks that allow...