Business Intelligence

7 Ways Internet Service Providers Can Combat Inflation

Telecommunication is one of the fastest-growing industries in the world. Over the last decade, the global telecommunications market has seen a significant increase in investment and growth. With the economic recovery gaining steam and many businesses and governments trying to return to pre-pandemic levels, the Covid-19 pandemic presented a wide range of challenges and opportunities for the telecom [...]

By |2024-03-06T12:46:47-06:00January 25, 2024|Business Strategies for ISPs, Finance|

Harnessing Business Intelligence for Smarter Inventory Decisions

In the fast-paced and ever-evolving landscape of inventory management, making intelligent decisions is paramount for Telecommunication Service Providers. Enter Business Intelligence (BI), a powerful tool that has revolutionized the way organizations approach inventory optimization. At its core, BI represents the strategic use of data analysis tools and methodologies in the context of inventory management. There is an intrinsic [...]

By |2024-03-15T06:35:45-05:00August 8, 2023|Inventory and Procurement|

3 Key Ingredients to Improve Financial Operations

Financial operations are essential to your ISP's success. However, many Internet Service Providers struggle with financial operations, especially when managing complex financial data. To improve financial operations and accounting processes, here are some key ingredients that can help to reduce costs and increase efficiencies.   Automate Revenue Collection Automated billing tools can be an effective way to improve the [...]

By |2023-11-17T15:12:37-06:00March 14, 2023|Business Strategies for ISPs, Finance|

Tips to Optimize your Ticket Resolution Process

Customer support is critical to the sustained growth of an Internet Service Provider as it directly impacts customer satisfaction and loyalty. However, managing large volumes of support tickets can be challenging, especially for small teams' with limited resources. Optimizing the ticket resolution process is essential to ensure efficient and effective customer support. Here are some ways customer support teams [...]

By |2024-03-06T14:47:45-06:00February 21, 2023|Business Strategies for ISPs, Contact Center|

Managing Expenses for a New Fiber Build with Business Intelligence

When deploying a new fiber network or upgrading an existing one, managing expenses carefully is key to ensuring the project stays within budget. To prevent potential cost overruns, it is important to identify and prioritize the most vital components of the build, negotiate favorable pricing with vendors and contractors, and continuously monitor costs throughout the project. Expanding your network [...]

By |2024-03-06T14:50:46-06:00January 18, 2023|Finance|

Get Better Inventory Control with Business Intelligence

Do you find it increasingly difficult to keep track of your company's inventory? Keeping track of out-of-stock items wastes valuable time and resources, but there are solutions to this problem thanks to Business Intelligence (BI). A shortage of inventory can result in lost sales and decreased customer satisfaction, which can be a recipe for disaster. Therefore accurate inventory [...]

By |2024-03-06T14:54:39-06:00October 28, 2022|Inventory and Procurement|

Choosing the Right Accounting Firm for your ISP

Accounting is about more than balancing your debits and credits. Positioning your business for growth as an Internet Service Provider means understanding your revenue, expenditure, margins, and profit and loss. While having a good Business Intelligence platform can provide you with an excellent starting point, there will generally be insufficient data collected in any single system to provide more than a [...]

By |2023-11-17T15:19:11-06:00September 6, 2022|Finance|

How to Improve Accounting & Finance with Business Intelligence

Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your organization and your accounting systems provide a competitive advantage you can leverage. This means equipping your team with the tools they need to succeed, giving them the ability to evaluate costs, savings, [...]

By |2023-11-17T15:04:46-06:00June 2, 2022|Finance|

5 Manual Tasks Holding your ISP Back from Growth

One of the leading causes of errors and accidents in the workplace is human error, just your regular run-of-the-mill mistake, and the reason for this is repetition. Studies have found that the act of repeatedly doing the same task can cause us to become complacent, and when the solution can be as simple as automating certain business processes, why wouldn’t [...]

By |2023-06-09T15:15:59-05:00December 21, 2021|Business Strategies for ISPs|

Transforming Data into Business Insights with Sonar’s Business Intelligence Reporting

Financial health is the cornerstone for an Internet Service Providers' capacity to deliver a quality customer experience, remain competitive, and continuously fuel growth. To stay profitable and be viable, the decisions you make are only as good as the information you use to make them. Business Intelligence tools provide a comprehensive view of your organization’s data by collecting [...]

By |2023-11-17T15:08:56-06:00September 8, 2021|Finance|
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