Empowering ISPs: The Broadband Blog for Growth and Innovation

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New Feature: Voice Billing Importer

April 25th, 2023 We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The importer is powered by Flatfile and will allow you to seamlessly mass import DIDs, Call Detail...

New Feature: GPS Tracking

April 6th, 2023 We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This...

Product Update: FCC Broadband Data Collection

March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC...

2 min read

3 Key Ingredients to Improve Financial Operations

Financial operations are essential to your ISP’s success. However, many Internet Service Providers struggle with financial operations, especially...

1 min read

Product Update: V2 Maintenance

March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will...

1 min read

Product Update: Network Deployments

March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network...

1 min read

New Feature: SMS Notifications

February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in...

3 min read

How to Automate your Tax Processes

Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...

5 min read

Automating Inventory & Purchase Order Management

Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...

2 min read

Choosing the Right ISP Billing System

An ISP billing system can serve many different purposes with regard to keeping track of payments and sales. Knowing what to look for when obtaining a...

New Feature: User Personalization

January 5th, 2023 On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they’d like their landing...

3 min read

Understanding APIs and Which is Best for Scalability

Developers use APIs to build customized integrations between applications to make data gathering easier, faster, and more efficient. Knowing the...

3 min read

Choosing the Right Accounting Firm for your ISP

Accounting is about more than balancing your debits and credits. Positioning your business for growth as an Internet Service Provider means...

7 min read

Automation Simplified with Sonar + tray.io

Sonar has a rich API that allows you to automate any action you can take within the application. It also offers comprehensive webhooks that allow...

3 min read

Inventory Management KPIs that Internet Service Providers Should be Tracking

In a previously created guide, we showcased how you can use Key Performance Indicators to track the overall effectiveness of your organization,...

3 min read

How to Boost Efficiency in your Network Operations Center with Automation

It’s an undeniable fact that your NOC (Network Operation Center) is the backbone of your ISP. Of course, competitive pricing and positive customer...

3 min read

A Guide to Navigating The New FCC Data Collection Filing

Starting in 1999, the FCC has required most service providers to provide census block data about their subscribers twice a year in the form of the...

3 min read

Managing Tax Requirements in the VOIP & Telecom Industry

Taxation in the telecommunications industry is a complicated topic. A common misconception with taxation is that no taxes are due because no physical...

3 min read

Essential Field Service Metrics for Dispatchers & Field Technicians

As an Internet Service Provider, it is essential to keep up with your company’s key performance indicators, also known as KPIs. KPIs help with...

3 min read

How to Improve Accounting & Finance with Business Intelligence

Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your...

5 min read

9 Things Every Internet Service Provider Should Automate to Save Time & Money

Operating an ISP can feel like an endless list of to-dos, emails, and mundane tasks that consume entire days. There are many businesses that place a...

2 min read

Sonar’s Status Page

At Sonar, we created software with the intention of improving the operational efficiency of your Internet Service Provider business. With so many...