Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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1 min read

Can Sonar work with WISP and Fiber? How does that work?

Yes, Sonar can work with both WISP (Wireless Internet Service Providers) and fiber networks, making it a versatile platform for ISPs deploying a mix of technologies. Here's how it handles both WISP and fiber networks:

1 min read

Sonar Software Welcomes Seasoned Marketing and HR Leaders to Lead Growth and Innovation

FRISCO, Texas, July 1, 2024 – Sonar Software, a leading provider of billing and operational tools for Internet Service Providers (ISPs), today...

2 min read

Mastering Hybrid Networks: Sonar & Preseem’s FW & Fiber Management Powerhouse

Are you ready to transform how you manage your fiber and fixed wireless networks? In our latest webinar, we unveiled how Preseem and Sonar’s unified...

4 min read

Preseem: The Proactive Quality of Experience Solution for ISPs

Preseem is a cloud-based Quality of Experience (QoE) platform that gives regional operators the tools to understand and proactively improve the...

1 min read

Outage Update & Resolution July, 11th 2023

On Tuesday, July 11th, 2023 we experienced a platform outage due to failure of one of our critical infrastructure hosts that affected all of Sonar’s...

1 min read

Streamlining Network Management: How RemoteWinBox Transforms MikroTik Usage

RemoteWinBox has revolutionized network management for MikroTik users with an all-in-one solution for control and insight. The platform offers a...

2 min read

Choosing the Right Inventory Management KPIs for Your Business

As an ISP, efficient inventory management is crucial for maintaining seamless operations and delivering exceptional service to customers. As ISPs...

2 min read

The Role of Billing System Software in Customer Relationship Management

In the ever-evolving landscape of the internet service industry, maintaining strong and enduring relationships with customers is paramount for...

2 min read

3 Key Ingredients to Improve Financial Operations

Financial operations are essential to your ISP’s success. However, many Internet Service Providers struggle with financial operations, especially...

3 min read

How to Automate your Tax Processes

Regardless of business size or type, one thing that remains certain is that tax compliance is an absolute must; and while acceptance of this...

5 min read

Automating Inventory & Purchase Order Management

Sonar’s Inventory module is designed to automate the management and procurement of inventory for your organization, and with this design manages to...

2 min read

Choosing the Right ISP Billing System

An ISP billing system can serve many different purposes with regard to keeping track of payments and sales. Knowing what to look for when obtaining a...

3 min read

Understanding APIs and Which is Best for Scalability

Developers use APIs to build customized integrations between applications to make data gathering easier, faster, and more efficient. Knowing the...

3 min read

Choosing the Right Accounting Firm for your ISP

Accounting is about more than balancing your debits and credits. Positioning your business for growth as an Internet Service Provider means...

7 min read

Automation Simplified with Sonar + tray.io

Sonar has a rich API that allows you to automate any action you can take within the application. It also offers comprehensive webhooks that allow...

3 min read

Inventory Management KPIs that Internet Service Providers Should be Tracking

In a previously created guide, we showcased how you can use Key Performance Indicators to track the overall effectiveness of your organization,...

3 min read

How to Boost Efficiency in your Network Operations Center with Automation

It’s an undeniable fact that your NOC (Network Operation Center) is the backbone of your ISP. Of course, competitive pricing and positive customer...

3 min read

A Guide to Navigating The New FCC Data Collection Filing

Starting in 1999, the FCC has required most service providers to provide census block data about their subscribers twice a year in the form of the...

3 min read

Managing Tax Requirements in the VOIP & Telecom Industry

Taxation in the telecommunications industry is a complicated topic. A common misconception with taxation is that no taxes are due because no physical...

3 min read

Essential Field Service Metrics for Dispatchers & Field Technicians

As an Internet Service Provider, it is essential to keep up with your company’s key performance indicators, also known as KPIs. KPIs help with...

3 min read

How to Improve Accounting & Finance with Business Intelligence

Building a business relies on more than a product and a can-do attitude. Establishing a finance team that can be proactive with the health of your...

5 min read

9 Things Every Internet Service Provider Should Automate to Save Time & Money

Operating an ISP can feel like an endless list of to-dos, emails, and mundane tasks that consume entire days. There are many businesses that place a...