3 min read
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Sonar: Apr 28, 2021
If you’ve ever subscribed to a provider offering Software-as-a-Service, you’ve likely had the pleasure (or displeasure, depending) of using a customer portal. Most companies use self-service customer portals for the same reasons – scalability, cost...
6 min read
Sonar: Apr 22, 2021
Scaling timeseries data is a painful endeavor, and one we’ve had to deal with since the early days of Sonar. In this post, I’ll walk you through some...
4 min read
Sonar: Mar 15, 2021
Legacy software is, contrary to the definition of “Legacy”, generally regarded in a fairly negative fashion. Whether from an operability standpoint,...
3 min read
Sonar: Mar 4, 2021
Although there is significant debate on how frequently individuals change careers, due to the opacity of what actually constitutes a “career change”,...
4 min read
Taneil Currie: Feb 23, 2021
In today’s highly competitive environment, with multiple companies having near identical offerings, it can be difficult to stand out from the crowd;...
2 min read
Taneil Currie: Feb 17, 2021
As industries grow increasingly digital and customer expectations rise, managing field operations effectively has become more crucial than ever. In...
1 min read
Taneil Currie: Feb 5, 2021
One of the most popular puzzles of the ’70s was the Rubik’s Cube. In 1974 the Rubik’s Cube was invented by Ernő Rubik and would go on to live in...
1 min read
Taneil Currie: Jan 21, 2021
To survive in a competitive environment and adapt to new market reality, it is vital for Internet Service Providers to continuously evaluate business...
4 min read
Sonar: Jan 14, 2021
Cloud-based solutions, cloud-based security, and Software as a Service (Saas) are all terms that grow increasingly more common and are quickly...
2 min read
Taneil Currie: Nov 4, 2020
Customer satisfaction has become the most important differentiator for broadband providers. In an industry where technology and user demands evolve...
1 min read
Taneil Currie: Oct 21, 2020
Inventory management is essential for any ISP looking to stay competitive and profitable. Inefficient inventory management doesn’t just slow...
3 min read
Sonar: Oct 13, 2020
Whether you’re a new Internet Service Provider or you’ve been serving customers for some time but want details about exactly what Sonar does for your...
8 min read
Sonar: Oct 2, 2020
So, you want to contribute a device mapper to the Sonar poller. Great! Here’s a walk through on how to get started. First, you’ll need a copy of the...
8 min read
Sonar: Oct 1, 2020
We recently released a new network poller for Sonar. Here’s some background on how it works! Network monitoring is a necessary part of running any...
15 min read
Sonar: Sep 29, 2020
Learn why Sonar runs in the cloud, and why we don’t (and can’t) offer the ability for it to be run locally, and why this is a good thing for you....
2 min read
Sonar: Sep 28, 2020
In the first three articles in this series, I walked you through how to use the API using GraphiQL, a web based tool included in Sonar. Now let’s...
3 min read
Sonar: Sep 25, 2020
In GraphQL, a mutation is something that changes data. Whether you’re creating, updating, or deleting, running a mutation will always cause data to...
6 min read
Sonar: Sep 23, 2020
In my last article, I talked about the basic structure of the new, GraphQL powered Sonar API and showed you how to construct some basic queries. If...
9 min read
Sonar: Sep 21, 2020
Welcome to the first part of the Sonar GraphQL API series. In this set of articles, I’ll teach you how to use the new, powerful GraphQL API that...
1 min read
Taneil Currie: Mar 15, 2020
COVID-19: How Sonar is helping our partners In this time of uncertainty, the service that you, our ISP partners provide, has become paramount to the...
1 min read
Taneil Currie: Mar 9, 2020
COVID-19 Announcement As the coronavirus (COVID-19) continues to spread within North America, Sonar Software Inc. has made the decision to...
Sonar: Oct 19, 2019
Check out the interview with our CEO Simon Westlake on The BrothersWISP where he shares Sonar’s vision of partnering to make business simple, the new...
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