1 min read
March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will be using this time to improve the stability and scalability of the Sonar V2 application. The...
1 min read
March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network...
2 min read
As an internet service provider, having a quality accounting process will set you up for success in the future. This type of process will give your...
1 min read
Customer support is critical to the sustained growth of an Internet Service Provider as it directly impacts customer satisfaction and loyalty....
1 min read
February 9th, 2023 We are very excited to inform you that our SMS Notifications feature is out of beta testing and now officially available to all in...
2 min read
As an Internet Service Provider, it’s imperative to regularly assess your current technology stack to ensure it’s still meeting your needs and...
3 min read
When deploying a new fiber network or upgrading an existing one, managing expenses carefully is key to ensuring the project stays within budget. To...
1 min read
We recently hosted our annual Sonar Hackathon, which allows our developers to compete and turn their ideas into experiments, explore new features,...
1 min read
Single Sign-On (SSO) is an authentication method that allows users to access multiple applications with a single set of credentials. The main...
January 5th, 2023 On Thursday, January 5th, we will release a feature that allows users to select which screen in Sonar they’d like their landing...
2 min read
During periods of high inflation, the procurement department’s ability to reduce costs and protect margins is crucial for business success. In recent...
3 min read
As we approach a new year, there are many things you may look to improve in your business and marketing strategy to exceed your goals from the...
1 min read
FRISCO, Texas, December 23, 2022 – Blue Star Innovation Partners (“BSIP”), a growth focused investment firm that partners with leading software and...
2 min read
Monitoring your network is an essential part of operating a successful ISP. Whether deploying Fiber to the home or a Wireless point to multipoint...
3 min read
It’s undeniable that cash flow is the backbone of any business, and that includes Internet Service Providers. Whether you are delivering service via...
2 min read
Do you find it increasingly difficult to keep track of your company’s inventory? Keeping track of out-of-stock items wastes valuable time and...
2 min read
FRISCO, Texas, Aug. 23, 2022 — Sonar Software Inc., a leading provider of BSS & OSS solutions for Internet Service Providers, announced today that...
3 min read
In today’s competitive broadband market, multi-dwelling units (MDUs) are emerging as an untapped goldmine. With the right strategies, internet...
2 min read
In today’s ISP market, growth is happening faster than ever. Competition is fierce, and companies are expanding by merging, acquiring, and bringing...
5 min read
Financial health is the cornerstone for an Internet Service Providers’ capacity to deliver a quality customer experience, remain competitive, and...
3 min read
Cybersecurity is becoming a daily battle for businesses and customers alike. While Customers will run virus scans, avoid suspicious links and use...
4 min read
Customer service is an essential part of your brand reputation and business growth. Without exceptional customer support, your company won’t thrive,...
