Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!.

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1 min read

FCC’s Updated Broadband Access Map Reveals 8.3 Million Americans Without High-Speed Internet

The Federal Communications Commission (FCC) has released an updated national broadband access map, highlighting the ongoing issue of over 8.3 million homes and businesses in the United States lacking access to high-speed broadband internet. In its...

2 min read

How to Improve Collaboration Across Departments Using Notes & Tasks

Effective communication lies at the heart of successful account management. Keeping all employees on the same page with account-related information...

1 min read

Sonar Welcomes Cameron Barragan as New Interim CEO; Simon Westlake as CTO

FRISCO, Texas, June 1st, 2023 — Sonar is excited to welcome Cameron Barragan as the new interim Chief Executive Officer of Sonar Software. Effective...

2 min read

North Carolina Initiates Amplified Broadband Grants Program

North Carolina is taking a proactive approach to address the digital divide by launching another round of bidding for the Growing Rural Economies...

Product Update: Customer Portal Change

May 30th, 2023 On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no...

2 min read

Navigating Inflation: Strategies to Optimize Your Marketing Budget and Maximize ROI

We recently co-hosted a webinar with industry marketing experts Ken Janc and Kurt Wolterstorff of Marketbroadband, who shared strategies to optimize...

2 min read

Bridging the Digital Divide and Strengthening Communities

The American Rescue Plan (ARP) is making notable strides in improving connectivity and bolstering community services across the United States. The...

1 min read

The Benefits of Pre-Qualification Tools for Internet Service Providers

In the fast-paced world of technology, customers demand quick and easy access to internet services. However, identifying service coverage in their...

1 min read

New Feature: Vetro FiberMap Integration (Beta)

May 12th, 2023 We are excited to inform you that there will be a deployment on Thursday, May 18th to release our Vetro FiberMap integration into...

1 min read

Securing Funding: The Essential Guide to Grant Writing Preparedness

We recently co-hosted a webinar with grant writing expert Kimberly Young of MKY Ventures to provide guidance on securing government grants and grant...

4 min read

Top Features to Look for in Field Service Dispatch Software

Field service dispatch software is essential for managing field service operations as it helps overcome various challenges faced by Internet Service...

4 min read

How Fiber Internet Can Help ISPs Attract and Retain More Customers

The internet has become an essential part of our daily lives, powering our communication, work, entertainment, and much more. As the demand for...

New Feature: Voice Billing Importer

April 25th, 2023 We are excited to inform you that there will be a deployment on Thursday, April 27th for our new Voice Billing Importer feature. The...

1 min read

Streamline Your Operations with SMS Notifications

Effective internal communication is the cornerstone of any successful organization. When employees are well-informed they are more likely to feel...

2 min read

How ISPs Can Drive Enrollment in The Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a government initiative aimed at providing affordable internet access to underserved and unserved...

2 min read

Maximizing Productivity in the Field with Task Templates

Field technicians play an integral role in the telecommunications industry and perform various tasks, including installations, repairs, and...

New Feature: GPS Tracking

April 6th, 2023 We are excited to let you know that there will be a deployment on Thursday, April 6th to introduce a GPS tracking feature. This...

3 min read

Tips to Successfully Overcome Staffing Challenges During Inflation

Internet service providers play an integral role in providing high-speed internet access to individuals and businesses across the globe. However,...

Product Update: FCC Broadband Data Collection

March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each BDC...

6 min read

How to Develop a Winning Pricing Strategy

Pricing is an essential aspect of any internet service provider. Whether you’re selling products or offering services, the price you set can...

1 min read

Product Update: V2 Maintenance

March 11th, 2023 We want to make you aware that on Saturday, March 11th we will be having scheduled maintenance for approximately 4-6 hours. We will...

1 min read

Product Update: Network Deployments

March 9th, 2023 There will be a deployment later today, March 9th, which will introduce some changes that allow fiber and other wireline network...