Taneil Currie: Mar 20, 2024
March 20, 2024 🎉 We’re thrilled to introduce our latest feature: Billing Quiet Hours 🕒 Within the Billing Communications Delay section, you can now designate a specific timeframe to halt the delivery of messages to your customers. To read more...
2 min read
Taneil Currie: Mar 18, 2024
Your customers are the lifeblood of your business, fueling its growth and success. Without them, your revenue stream would run dry. Ensuring their...
2 min read
Taneil Currie: Feb 23, 2024
Artificial Intelligence (AI) stands as a beacon of transformation across industries, reshaping traditional business models and fueling unprecedented...
2 min read
Taneil Currie: Feb 19, 2024
The rivalry between fixed wireless and fiber providers has been a longstanding debate. Each technology comes with its own set of advantages and...
1 min read
Taneil Currie: Feb 13, 2024
February 13th, 2024 Unlock a new era of precision and efficiency with Sonar’s newest feature: Anchor & Linked Serviceable Addresses. Building upon...
1 min read
Taneil Currie: Feb 7, 2024
February 7th, 2024 We are excited to be deploying our new Outbound SMS feature! This is part 2 of the earlier Outbound SMS project which went live in...
2 min read
Taneil Currie: Feb 5, 2024
In the competitive world of broadband, the battle to retain customers is just as important as acquiring new ones; this is where win-back campaigns...
3 min read
Taneil Currie: Jan 31, 2024
Field operations managers play an integral role in ensuring an ISP’s success as they oversee field technicians, manage field operations, and improve...
4 min read
Taneil Currie: Jan 25, 2024
Telecommunication is one of the fastest-growing industries in the world. Over the last decade, the global telecommunications market has seen a...
2 min read
Taneil Currie: Jan 20, 2024
Canned replies, or predefined responses, are an invaluable tool for support teams aiming to provide quick and accurate responses to frequently asked...
1 min read
Taneil Currie: Jan 16, 2024
January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar!...
2 min read
Taneil Currie: Jan 16, 2024
CHICAGO, Jan. 16, 2024 /PRNewswire/ — Sonar Software, an award-winning BSS and OSS solution for internet service providers, is excited to announce...
1 min read
Taneil Currie: Jan 12, 2024
As a Fiber Internet Service Provider, it is imperative to stay up-to-date on your company’s key performance indicators (KPIs), which serve as...
Taneil Currie: Jan 5, 2024
January 5th, 2024 We’re excited to share that our Auth0 integration now includes Active Directory and SAML as additional authentication options! This...
3 min read
Taneil Currie: Jan 4, 2024
When starting your ISP, your initial focus may have been around the technological requirements essential for delivering services to customers....
2 min read
Taneil Currie: Dec 18, 2023
Field operations play a pivotal role in an ISP, serving as the backbone that ensures the seamless delivery of services to customers. Field...
2 min read
Taneil Currie: Dec 11, 2023
Key performance metrics play a pivotal role for Internet Service Providers, providing crucial insights into the effectiveness and efficiency of...
2 min read
Taneil Currie: Dec 4, 2023
As technology evolves at a relentless pace, internet service providers find themselves in a perpetual juggling act—simultaneously acquiring new...
2 min read
Taneil Currie: Nov 25, 2023
As internet service providers strive for efficiency, resilience, and superior performance, the role of historical data in network optimization cannot...
1 min read
Taneil Currie: Nov 20, 2023
The internet has become an essential part of our daily lives. From remote work to streaming entertainment and staying connected with loved ones, a...
2 min read
Taneil Currie: Nov 14, 2023
FRISCO, Texas, Nov. 14, 2023 /PRNewswire/ — Sonar Software is pleased to announce the appointment of Ray Bixler as its new Chief Executive Officer....
2 min read
Taneil Currie: Nov 9, 2023
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
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