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Telecommunication is one of the fastest-growing industries in the world. Over the last decade, the global telecommunications market has seen a significant increase in investment and growth. With the economic recovery gaining steam and many...
2 min read
Canned replies, or predefined responses, are an invaluable tool for support teams aiming to provide quick and accurate responses to frequently asked...
1 min read
January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to Sonar!...
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CHICAGO, Jan. 16, 2024 /PRNewswire/ — Sonar Software, an award-winning BSS and OSS solution for internet service providers, is excited to announce...
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As a Fiber Internet Service Provider, it is imperative to stay up-to-date on your company’s key performance indicators (KPIs), which serve as...
January 5th, 2024 We’re excited to share that our Auth0 integration now includes Active Directory and SAML as additional authentication options! This...
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When starting your ISP, your initial focus may have been around the technological requirements essential for delivering services to customers....
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Field operations play a pivotal role in an ISP, serving as the backbone that ensures the seamless delivery of services to customers. Field...
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Key performance metrics play a pivotal role for Internet Service Providers, providing crucial insights into the effectiveness and efficiency of...
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As technology evolves at a relentless pace, internet service providers find themselves in a perpetual juggling act—simultaneously acquiring new...
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As internet service providers strive for efficiency, resilience, and superior performance, the role of historical data in network optimization cannot...
1 min read
The internet has become an essential part of our daily lives. From remote work to streaming entertainment and staying connected with loved ones, a...
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FRISCO, Texas, Nov. 14, 2023 /PRNewswire/ — Sonar Software is pleased to announce the appointment of Ray Bixler as its new Chief Executive Officer....
2 min read
Effective inventory management is crucial for any organization, especially for internet service providers. It ensures that you have the right stock...
2 min read
The competition between Big Telecom companies and Local Internet Service Providers (ISPs) has entered a new phase with the surge in mergers and...
2 min read
Running a successful WISP can be a challenging task, with various aspects to manage, from network infrastructure to customer support and everything...
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Geographic Information Systems (GIS) mapping has emerged as a powerful tool that transcends geographical boundaries and industries. It’s a technology...
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The annual Wispapalooza conference has once again brought together the WISP community in an electrifying gathering of innovation and networking. With...
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Effective network monitoring is the cornerstone of a successful ISP operation. Whether you are deploying Fiber to the Home or a Wireless...
2 min read
Managing the financial aspect of an ISP business can be a complex undertaking, especially as your customer base and transaction volumes grow....
2 min read
FRISCO, Texas, September 27th, 2023 – Sonar Software, an award-winning BSS and OSS solution for internet service providers, today announced it has...
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