
Growth
Scalable Fiber ISP Growth with Automated Billing & Provisioning
Discover Sonar’s scalable, automated BSS/OSS platform designed to streamline ISP operations, billing, provisioning, and BEAD-compliant reporting.
Filed by Sonar, member
January 1, 2025 · 4 MIN · UPD JUN 16, 2026
Audio version
Narration generating. Check back shortly.
The Operational Platform Built for Growing ISPs
Sonar Software empowers fiber and broadband providers across the United States to scale efficiently, automate operations, and deliver exceptional customer experiences. Our comprehensive BSS/ platform unifies billing, provisioning, network monitoring, ticketing, and reporting—eliminating the complexity of managing multiple disconnected systems.
Designed specifically for Tier 2 and Tier 3 ISPs, Sonar supports your growth from hundreds to thousands of subscribers with API-driven automation, -compliant reporting, and deep integrations with industry-leading tools. We help you focus on what matters most: expanding your network and serving your customers.

What we stand for.
Our Core Values: The Foundation of ISP Success
At Sonar Software, we deliver precision in every aspect of our /OSS platform. From automated billing and provisioning to BEAD-compliant reporting, our attention to operational detail ensures fiber ISPs can scale confidently without sacrificing service quality or financial accuracy.
The ISP landscape evolves rapidly, and so do we. Our open API framework, flexible integrations, and continuous platform enhancements ensure you stay ahead of regulatory requirements and market demands while maintaining operational efficiency.
Transparency and reliability define our partnerships. We provide honest assessments of our capabilities, clear migration pathways, and dedicated support throughout your growth journey, ensuring you can trust Sonar as your long-term operational backbone.
We understand the operational challenges fiber ISPs face during rapid expansion. Our platform is built to support your growth trajectory, from BEAD grant compliance to seamless billing migration, ensuring minimal disruption to your operations.
Successful ISP operations require coordination across billing, network operations, and field teams. Sonar unifies your workforce with a single platform that streamlines communication, automates workflows, and provides real-time visibility across all departments.
Scale Your Fiber Operations with Confidence
Sonar's unified platform supports rapid subscriber growth and BEAD-funded expansion without adding operational complexity. Built for fiber providers managing hundreds of miles of infrastructure and thousands of accounts.
Our open API framework enables automated provisioning workflows, service suspension for delinquency management, and seamless integration with third-party cellular and network providers. Eliminate manual processes that slow your growth.
- Automated provisioning and service activation via API
- Token migration from legacy billing systems
- Comprehensive BEAD compliance reporting and documentation
Your Sonar Team
Dedicated Experts Supporting Your Growth

Ella partners with growing ISPs to identify operational challenges and align Sonar's BSS/OSS platform with their expansion goals. With deep expertise in fiber deployments and BEAD compliance, she helps teams transition seamlessly from legacy systems. Her consultative approach ensures that every solution drives efficiency and scalability. Outside of work, Ella stays connected with industry trends and enjoys mentoring emerging telecom professionals.

Marcus leads technical demonstrations and integration planning for ISPs adopting Sonar's platform. His background in network operations and API architecture enables him to solve complex provisioning and automation challenges. He translates customer requirements into actionable workflows that reduce manual overhead. When not building solutions, Marcus contributes to open-source telecom projects and explores emerging fiber technologies.

Sarah ensures ISPs maximize the value of Sonar's platform through strategic onboarding and ongoing optimization support. She specializes in helping operations teams streamline billing, inventory management, and reporting workflows. Her proactive approach identifies growth opportunities and reduces time-to-value for new customers. Outside the office, Sarah volunteers with rural broadband advocacy groups and enjoys hiking in the Pacific Northwest.

David drives the roadmap for Sonar's billing and payments capabilities, ensuring the platform evolves with ISP industry needs. He collaborates closely with customers to prioritize features that enhance automation and compliance. His data-driven approach balances innovation with reliability for mission-critical operations. In his free time, David mentors startup founders and explores advancements in fintech for telecommunications.

Jennifer manages data migration and system configuration to ensure smooth transitions from legacy platforms to Sonar. Her meticulous planning minimizes downtime and preserves data integrity throughout complex implementations. She works hand-in-hand with ISP teams to tailor workflows and train staff effectively. Outside work, Jennifer contributes to technology education initiatives and practices classical piano.

Kevin architects API integrations that connect Sonar with third-party provisioning systems and network equipment. His expertise in , fiber management, and automated workflows enables ISPs to achieve touchless service activation. He continuously refines integration patterns to support emerging technologies and industry standards. When offline, Kevin enjoys restoring vintage networking hardware and attending telecom industry conferences.

Amanda leads a team dedicated to providing timely, expert assistance to ISPs using Sonar's platform. She has built a knowledge base and support framework that empowers customers to resolve issues quickly. Her focus on continuous improvement ensures that every interaction strengthens customer relationships. Outside of work, Amanda volunteers with community broadband initiatives and enjoys trail running.

Thomas develops core features for Sonar's reporting and analytics engine, enabling ISPs to gain actionable insights from operational data. His work on performance optimization ensures that the platform scales effortlessly as customer bases grow. He collaborates across teams to maintain code quality and accelerate feature delivery. In his downtime, Thomas contributes to open-source projects and explores machine learning applications.
Questions, answered.
What is Sonar Software's BSS/OSS platform built for?
Sonar Software is a comprehensive BSS/OSS platform that empowers fiber and broadband providers across the United States to scale efficiently, automate operations, and deliver exceptional customer experiences. It unifies billing, provisioning, network monitoring, ticketing, and reporting, eliminating the complexity of managing multiple disconnected systems.
Which ISPs is Sonar designed for, and how does it support growth?
Sonar is designed specifically for Tier 2 and Tier 3 ISPs, supporting growth from hundreds to thousands of subscribers. It does this through API-driven automation, BEAD-compliant reporting, and deep integrations with industry-leading tools.
How does Sonar help fiber ISPs automate provisioning and billing operations?
Sonar's open API framework enables automated provisioning workflows, service suspension for delinquency management, and seamless integration with third-party cellular and network providers. This eliminates manual processes that slow an ISP's growth.
Can Sonar support BEAD-funded fiber expansion?
Yes. Sonar's unified platform supports rapid subscriber growth and BEAD-funded expansion without adding operational complexity, and is built for fiber providers managing hundreds of miles of infrastructure and thousands of accounts. The platform also provides BEAD grant compliance and seamless billing migration to minimize disruption during expansion.
See it on the platform
20 minutes wired to your operation.
An ISP-only specialist walks Sonar through your specific use case. No generic deck, no horizontal SaaS pitch.
Book a meetingThe Loop
ISP ops, weekly. No fluff.
Field notes, releases, and operator playbooks delivered every Tuesday morning.
Read by 2,400+ ISP operators · See last issue