Skip to content
Skip to main content
Virtual event

AI BroadbandIntegration Day

Wednesday, October 28, 20261:00 to 4:30 PM ET 12:00 to 3:30 PM CT

Broadband Integration Day is back, and this year it's about AI. Sonar and our integration partners show how their AI tools work with Sonar in real demos with live Q&A, every session 30 minutes or less.

Save your seatSee the agenda
  • Free. Open to all.
  • Online, join from anywhere
  • Recordings for every registrant

Missed last year? Watch Broadband Integration Day 2025 on‑demand.

With

See AI doing real work for ISP operators.

Every ISP is hearing about AI from every vendor. This is an afternoon of watching it run, with the people who built it on hand to answer your questions.

Live integration demos

Each partner shows their AI working with Sonar: what data moves, where it shows up, and what changes for your team.

An AI keynote you can use tomorrow

Four things a back-office team can build on its own with a $20 Claude subscription.

Sonar AI, from the product team

Rick Seemann on where Ask, Automate and Extend stand today and what's coming next.

One subscriber, start to finish

A closing panel follows Sally through a rough week as the tools hand off to each other.

Meet Sally.

Sally's internet goes down, she can't get through to anyone, and service comes back with no explanation. A few days later, the first call she gets from her ISP is about her past-due bill. A competitor's mailer is on her kitchen counter, and she cancels on the spot.

Nobody at her ISP did anything wrong. The network, support and billing teams just couldn't see what the others knew. Each partner will show how their solution improves the customer experience, and the closing panel shows how the tools work together for Sally so she stays.

Six sessions. One subscriber's week.

Join for the whole afternoon or drop in for the sessions you need. Each one has live Q&A built in.

  1. 1:0010 min

    Meet Sally: one subscriber, one bad week

    Lindsay KelleyVP of Growth, Sonar

    Sally has been with her local provider since 2017. This week her connection drops, nobody can tell her what's happening or why. A competitor's offer on her counter is starting to look good. We start with her story because every session after this shows a way to keep a customer like her.

  2. 1:1030 min
    Keynote

    AI for the ISP back office: four things you can build yourself with a $20 Claude subscription

    Lindsay KelleyVP of Growth, Sonar and George B. ThomasFounder, Sidekick Strategies

    You don't need a data team or a big budget to put AI to work in your back office. Lindsay Kelley and George B. Thomas walk through four practical projects an ISP team can build on its own, so you leave with something you can try the same week.

  3. 1:4030 min
    Sonar

    Sonar AI: Ask, Automate and Extend

    Rick SeemannVP of Product, Sonar

    Every vendor in broadband says they have AI. Rick Seemann shows what Sonar's looks like when it's built into the platform, running on the same data and permissions your team already uses. Watch Ask answer plain-language questions about Sonar data, get a first look at supervised workflows in Automate, and hear a straight status check on what's in alpha, what's in beta and what comes next.

  4. 2:1010 min

    Break

  5. 2:2030 min
    Frontline AI by SnapDial

    24/7 AI calling for payments and collections

    Quentin PaudaFrontline AI

    When an outage hits, your phones light up at the worst possible moment. Frontline AI answers every call right away, day or night, verifies the caller through Sonar, logs tickets, hands issues over to a person when it should, and takes payments. A summary and transcript land on the Sonar ticket, so nobody asks the customer to start over.

    Sally's week: Sally calls in
  6. 2:5030 min
    Preseem

    Make Every Rep Your Best Rep

    Dan SiemonCo-founder and CEO, Preseem and Samuel McManus-ReddenSenior Customer Success Manager, Preseem

    “Let me check and get back to you” is where you start losing the subscriber. Instead of searching, guessing or rolling a truck, watch Preseem's Support Assistant diagnose the fault before the call ends, using network and QoE data correlated by subscriber, AP and sector plus Sonar account and ticket context. Every rep gets the same investigation, every escalation arrives with the checks already run, and the results show up where you measure them: fewer avoidable truck rolls and shorter handle times.

    Sally's week: her support call
  7. 3:2030 min
    Retain, powered by QueSee

    Sally's warning signs were everywhere

    Andrii KonovalenkoFounder and CEO, QueSee AI

    Price gets matched in a click. Experience keeps subscribers. Sonar Retain (powered by QueSee) analyzes every customer interaction across calls, tickets, Sonar records and network signals to draw proactive Customer Experience & Retention intelligence to forecast revenue opportunities and churn risk for every subscriber, and alerts your team before they cancel. ISPs across America saved hundreds of subscribers and protected thousands in MRR.

    Attendee offer

    A free personalized consultation, onboarding and proof-of-concept trial for eligible Sonar customers.

    Sally's week: whether she stays
  8. 3:5030 min
    Panel

    Sally's week, start to finish

    Quentin Pauda, Dan Siemon, Samuel McManus-Redden, Andrii Konovalenko and Rick Seemannmoderated by Lindsay Kelley

    You've seen each tool on its own. Now watch them work together. The panel replays Sally's week with everything connected, from the first network dip to the callback that keeps her, and each partner shows what their part looks like inside Sonar.

  9. 4:2010 min

    Wrap-up and attendee offers

    Lindsay KelleyVP of Growth, Sonar

    Get the offers each partner is making only to attendees, plus the recordings and a link to meet Sonar and our partners in person at WISPAPALOOZA the following week.

Speakers

Lindsay Kelley

VP of Growth, Sonar
Host, keynote and panel moderator
Sonar

George B. Thomas

Founder, Sidekick Strategies
Keynote
Sidekick Strategies

Rick Seemann

VP of Product, Sonar
Sonar AI session and the panel
Sonar

Quentin Pauda

Sales Manager, Frontline AI
Frontline AI session and the panel
Frontline AI

Dan Siemon

Co-founder and CEO, Preseem
Preseem session and the panel
Preseem

Samuel McManus-Redden

Senior Customer Success Manager, Preseem
Preseem session and the panel
Preseem

Andrii Konovalenko

Founder and CEO, QueSee AI
Retain session and the panel
QueSee AI

Lindsay Kelley, VP of Growth, Sonar

Questions operators ask.

Can I come for just part of it?

Yes. Each session stands on its own and the times are fixed, so you can plan around them. If you only have time for one, the panel at 3:50 PM ET ties everything together.

Do I need to be a Sonar customer?

No. The event is free and open to all ISP operators, whether you run Sonar today or you're evaluating it.

What if I can't make it live?

Register anyway. Everyone who signs up gets the recordings, along with answers to the questions we didn't get to on air.

How do I join?

After you register, you'll get a confirmation email with your join link, plus reminders the day before and an hour before we start.

Can I ask questions?

Please do. Every session has live Q&A, and you can upvote other attendees' questions so the most useful ones get answered first.

AI Broadband Integration Day

Wed, Oct 28, 1:00 to 4:30 PM ET. Free and online.