Empowering ISPs: The Broadband Blog for Growth and Innovation

Your go-to resource for the latest trends, best practices, and expert insights to help your ISP thrive. Stay ahead with tips on network optimization, customer experience, and more!

Stay Connected: Get the Latest in Broadband Delivered to Your Inbox! 

Business Strategies for ISPs (4)

Sonar Software

1 min read

Tips to Optimize your Ticket Resolution Process

Customer support is critical to the sustained growth of an Internet Service Provider as it directly impacts customer satisfaction and loyalty....

Sonar Software

2 min read

Enhance your ISP with Billing Reports

As an ISP, it may get overwhelming manually collecting customer bills overtime. It takes up a lot of time to break down all of your billing cycles,...

Sonar Software

2 min read

10 Signs You Have Outgrown Your Field Technician Software

As an Internet Service Provider, it’s imperative to regularly assess your current technology stack to ensure it’s still meeting your needs and...

Sonar Software

2 min read

Tips to Help Your Customers Optimize Their Bandwidth

Customers rely on a great quality internet connection, and fast internet speed and a slow internet connection can affect your customer’s productivity...

Sonar Software

2 min read

Choosing the Right ISP Billing System

An ISP billing system can serve many different purposes with regard to keeping track of payments and sales. Knowing what to look for when obtaining a...

Sonar Software

2 min read

SEO Tips for Service Providers

As technology advances every day, the digital world becomes more competitive. There are many different tactics used to stay ahead of your current...

Sonar Software

2 min read

Tips for Creating a Marketing Plan for your ISP

A marketing plan is like a GPS but for your business, showing you the best route toward your revenue goals so you can avoid time-consuming detours...

Sonar Software

2 min read

How to Improve your Procurement Process

During periods of high inflation, the procurement department’s ability to reduce costs and protect margins is crucial for business success. In recent...

Sonar Software

3 min read

Top Ideas to Consider When Redesigning your Website

As we approach a new year, there are many things you may look to improve in your business and marketing strategy to exceed your goals from the...

Sonar Software

2 min read

Top Landing Pages for Internet Service Providers to Increase Conversions

Landing pages remain the most effective method to increase conversions and nurture prospects at each stage of the sales funnel and convert them into...

Sonar Software

3 min read

Understanding APIs and Which is Best for Scalability

Developers use APIs to build customized integrations between applications to make data gathering easier, faster, and more efficient. Knowing the...

Sonar Software

5 min read

9 Things Every Internet Service Provider Should Automate to Save Time & Money

Operating an ISP can feel like an endless list of to-dos, emails, and mundane tasks that consume entire days. There are many businesses that place a...

Sonar Software

4 min read

Network Monetization & Market Expansion

Whether you’re a large or small Internet Service Provider, your company’s underlying goal is to grow. While expanding into new markets can be an...

Sonar Software

3 min read

Bundling for Growth: Service Add-ons to Increase ARPU

Attracting new customers to your service offerings can be a challenge, whether you’re an established player in the market or a new entrant. Balancing...

Sonar Software

10 min read

How To Reduce Operating Costs & Increase ARPU For Your Multi-Dwelling Unit

Let’s go over a scenario that may sound familiar: Accounting software open on one window, calendar on another with reminders frequently going off so...

Sonar Software

3 min read

Cyber Security Tips for Internet Service Providers

Cybercrime has vastly changed in the last 20 years, and the way we protect ourselves has had to change too. These days, hackers are using...

Sonar Software

4 min read

5 Manual Tasks Holding your ISP Back from Growth

One of the leading causes of errors and accidents in the workplace is human error, just your regular run-of-the-mill mistake, and the reason for this...

Sonar Software

4 min read

Don’t let Legacy Systems Impede your Growth

Legacy software is, contrary to the definition of “Legacy”, generally regarded in a fairly negative fashion. Whether from an operability standpoint,...

Sonar Software

3 min read

How to Protect Your Data When an Employee Leaves

Although there is significant debate on how frequently individuals change careers, due to the opacity of what actually constitutes a “career change”,...