How to Turn
Customer Service
into a Competitive Edge
Webinar recording
Customer service isn't just a department—it's your ISP's secret weapon to stay ahead of the competition. In this exclusive webinar, moderated by Sonar’s VP of Client Relations, Georgette Lopez-Aguido and industry leaders will share their experiences, insights, and success strategies for building thriving customer service teams that drive loyalty, retention, and business growth. Featuring
What You'll Learn:
✔️ Proactive strategies to keep customers informed during outages
✔️ How to leverage technology for seamless omnichannel support
✔️ Tips for building empowered, high-performing support teams
✔️ Ways to use customer service to drive retention & growth
Special Guests: Drew Beverage, Chief Operating Officer, 360 Broadband Sara McCombs, Customer Service Supervisor, Clearnetworx