Behind The Blog: Customer vs Price

In this episode of "Behind the Blog," Lindsay is joined by Jason, a strategist and advisor in the broadband industry, to discuss the balance between price, customer experience, and value for ISPs. From Wendy's dynamic pricing model to the importance of local support and the growing need for connectivity in rural and urban areas, this conversation dives deep into how price and service decisions impact customers. Jason shares insights from his weekly newsletter and experiences working with industry leaders like Calix and Juniper. Join us to learn how price attracts, but experience retains customers!