Actifai

Partner Overview

Actifai delivers AI-powered sales enablement tools for broadband providers. Its platform combines real-time data with artificial intelligence to recommend tailored product offerings, improving the effectiveness of sales teams and digital storefronts. By integrating with Sonar, Actifai accesses key customer and service data to provide recommendations that are personalized and optimized for conversion.

Partner Details

Through this integration, Sonar and Actifai work together to enhance customer acquisition workflows. Sonar provides the data backbone, while Actifai interprets this information in real-time to generate targeted package and product recommendations. The combined solution allows ISPs to deliver a more personalized and efficient customer experience, increasing conversion rates and revenue per customer.

Demo Video

Details

Filter: AI-Driven Recommendations, Customer Experience, Sales Enablement

More Information:
The Actifai + Sonar integration enhances the sales experience by using Sonar’s customer and service data to power Actifai’s AI engine. Actifai recommends optimal packages and services during the customer acquisition process, improving sales outcomes and personalization. This integration allows ISPs to increase revenue per user (ARPU), decrease churn, and improve customer satisfaction by offering packages that match individual customer needs. Using Sonar's data, Actifai dynamically recommends internet service plans, add-ons, and pricing options in real-time, streamlining the sales process and helping agents close more deals with higher-value service packages.

Requirements

• Active Sonar instance with API access.

• Actifai account with integration enabled.

• The Sonar API key and necessary data access (Accounts, Services, Plans, etc.) must be shared with Actifai.

• Permissions must be properly configured in Sonar to allow access to relevant customer and service data for Actifai’s AI engine. 

Resources

Company Website