Great customer service is one of a business’s most undervalued assets and is a huge differentiator from the competition. Keeping current customers happy results in more stable revenue, reduced churn, and sustainability.
In this demo, we will show you how you can consolidate your CSR’s workflows into one system, experience faster turnaround to customer support queries, and create an efficient process that your CSRs and customers will love.
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Keep your customers happy with swift ticket resolution
Ticketing is fully integrated within the Sonar platform. Incoming tickets are automatically associated with customer accounts, call logs can be escalated to tickets, and tickets can be linked to service calls for faster resolution. Sonar also lets you create internal tickets and link them to customer tickets to track impact.
25+ Pre-built reports Payments, refunds, reversals Account churn, details, and issues Tax reporting, and more!
Let's Talk
At Sonar, we aim to help ISPs by providing industry-leading solutions focused on efficiency and profitability. Let us show you how we can help you with:
Billing & Finance
Field Service & Dispatch
Inventory & Procurement
Network Monitoring & Incident Response
Customer Service & Field Sales
Business Intelligence
Request a Demo
Schedule a demo to see how Sonar can help your business
