Enhance field technician performance & drive profitability

Streamline field work with modern scheduling tools

Optimized for ease of use, our scheduling interface allows for check-in and completion of work in the field and gives you the ability to track technicians, check job status, and schedule new work. Tasks can be completed from a smartphone, laptop, or tablet, which means no more printed work orders.

Centralize service interactions and get real-time visibility across field operations to prioritize service requests and prevent scheduling conflicts.

• Drag-and-drop scheduling interface
• Field technician capacity planning
• Real-time work order updates
• Automated appointment notices

Make your Field Technicians happy by giving them the tools they need

Instantly access inventory, simplify equipment assignment, and make adjustments with the in-app barcode scanner. Whether online or offline, get a complete overview of your jobs scheduled for the day. Use the GPS route guidance to easily navigate from one job to the next to arrive on time and avoid delay.

Improve field technician performance with the user-friendly Sonar Field Tech App.

• Automatically provision and activate accounts
• Online and offline mode
• Detailed service history of the equipment
• Update account data, add notes, upload documents and photos
• Job-specific task lists
• Generate invoices, and contracts and collect e-signatures
• Automatically add installation fees

Field operations data that matters

Sonar’s reporting module empowers your dispatch and field technician teams with real-time reporting. Measure and track average handle times across geographic locations, job types, or dispatch times. Streamline field tech operations and identify trends across your network to see failed installs, defective hardware, and more.

Optimize scheduling, planning, and collaboration with field operations data that matters.

• Job completion success rate
• Job completion time