Product Update: Customer Portal Change

Sonar : May 30, 2023

Product Updates
Product Update: Customer Portal Change

May 30th, 2023

On Monday, July 10th, there will be a deployment to upgrade Sonar’s Customer Portal. As a result of this upgrade, Ubuntu 16.04 will no longer be supported for use with the Customer Portal module. Those using the outdated version 16.04 of Ubuntu will need to upgrade to a newer version, either 18.04 or 22.04 (recommended), using the steps outlined in this document by Monday, July 10th: https://docs.sonar.expert/system/upgrading-your-ubuntu-os-customer-portal-upgrades.

Have questions?

We are here to help, please don’t hesitate to contact your Account Manager or our Support team.

Support Phone (CA): 780.900.1180
Support Phone (US): 702.447.1247
Support Email: support@sonar.software
Sonar ticketing now available!

Sonar ticketing now available!

Sonar : Jun 15, 2016

The Sonar ticketing update is available now – click the Upgrade button in your Sonar instance and you’ll be ticketing to your heart’s content...

Company News
Read More
Product Update: FCC Broadband Data Collection

Product Update: FCC Broadband Data Collection

Sonar : Mar 30, 2023

March 30th, 2023 We have revised the old 477 Data Export to align with the specifications defined for the BDC program. To read more about each...

Product Updates
Read More
New Feature: sonarPay Disbursements

New Feature: sonarPay Disbursements

Sonar : Jan 16, 2024

January 16th, 2024 We are excited to announce the arrival of the Disbursement Dashboard and the complementary sonarPay Disbursement Report to...

Product Updates
Read More