3 min read
Georgette Lopez-Aguado: Aug 19, 2025 10:52:45 AM
There’s no polite way to say it: support is changing fast, and not everyone’s ready. In Episode 6 of Bandwidth, we dug into the big question: is AI going to save support teams or just replace them? And maybe more importantly, what happens to the...
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3 min read
Georgette Lopez-Aguado: Jun 24, 2025 1:19:22 PM
Let’s talk about something that’s already showing up in your network, whether you’ve noticed or not: AI. In our latest Bandwidth episode, we took on...
2 min read
Georgette Lopez-Aguado: Jun 20, 2025 11:00:19 AM
When we sat down for the first episode of Bandwidth, “How to Compete with Giants and Still Sleep at Night”, I found myself remembering a story from...