3 min read
AI Won’t Replace Support. But It Will Redefine It.
There’s no polite way to say it: support is changing fast, and not everyone’s ready. In Episode 6 of Bandwidth, we dug into the big question: is AI...
3 min read
There’s no polite way to say it: support is changing fast, and not everyone’s ready. In Episode 6 of Bandwidth, we dug into the big question: is AI...
3 min read
We spend a lot of time in this industry talking about mergers and acquisitions, about multiples, deal structures, and growth strategies. But not...
3 min read
Let’s get one thing straight. Network ops is not for the faint of heart. It’s not just late-night alerts or tracking down bad configurations. It’s...
3 min read
There’s a tendency in this industry to talk about broadband through a sanitized lens -charts, ARPU, acronyms. But if you’ve spent any time in the...
3 min read
Let’s talk about something that’s already showing up in your network, whether you’ve noticed or not: AI. In our latest Bandwidth episode, we took on...
2 min read
When we sat down for the first episode of Bandwidth, “How to Compete with Giants and Still Sleep at Night”, I found myself remembering a story from...